Fraud Analyst

First Financial Bank NA•Terre Haute, IN

1h•Onsite

About The Position

At First Financial Bank, protecting our customers and the Bank from fraud is one of our highest priorities. As a Fraud Analyst, you'll play a critical role in identifying suspicious activity, investigating potential fraud, and helping prevent financial losses before they occur. This role is ideal for someone who enjoys analytical work, solving complex problems, and making informed decisions in a fast-paced environment. You'll work closely with the Security and BSA/AML teams while helping safeguard customer accounts and maintain the integrity of the Bank's operations.

Requirements

High school diploma or equivalent
One year of banking operations experience or one year of fraud prevention, loss prevention, or related experience
Knowledge of fraud detection techniques and financial crime prevention practices
Strong analytical, organizational, and problem-solving skills
Excellent written and verbal communication skills
Proficiency with Microsoft Word, Excel, and Windows applications
General knowledge of banking products and services
Ability to maintain confidentiality and exercise sound judgment when handling sensitive information
Ability to remain in a stationary position for extended periods while reviewing reports and account activity
Ability to review detailed financial information requiring close visual attention and accuracy
Ability to operate a computer and other standard office equipment throughout the workday
Ability to communicate effectively with customers, associates, and law enforcement or regulatory agencies, as appropriate

Nice To Haves

Understanding of Suspicious Activity Reporting (SAR), Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Expedited Funds Availability Act requirements preferred
Experience with Verafin, CWS, Oasis, or similar fraud detection platforms preferred

Responsibilities

Investigate suspicious activity: Review fraud monitoring alerts and analyze account activity to identify potential fraud and financial crimes.
Protect customer accounts: Contact customers to verify suspicious transactions and take appropriate action to prevent fraud losses.
Conduct fraud research: Gather, analyze, and document information needed to support fraud investigations and case files.
Mitigate fraud risk: Recognize fraud trends, recommend preventative measures, and escalate complex situations when appropriate.
Support investigations: Research criminal subpoenas and prepare documentation while maintaining confidentiality when required.
Maintain records and reporting: Track fraud cases, reconcile loss information, and assist with management reporting and workflow improvements.
Ensure compliance: Follow applicable Bank policies, regulatory requirements, and fraud prevention procedures in all activities.