Fraud Analyst

American Business Bank•Los Angeles, CA

8h•$24 - $27•Hybrid

About The Position

Assists customers with identifying possible fraudulent checks presented for payment. Conducts research necessary to prevent and identify fraud occurrences with customer checks.

Requirements

Proficient knowledge of the Bank Secrecy Act, USA Patriot Act, and OFAC.
Ability to report suspicious activities to the BSA department.
Ability to identify and mitigate potential risk issues.
Ability to interact with Bank personnel regarding compliance issues.
Ability to respond to inquiries and provide explanations.
Ability to review in-clearing items for validation and fraud prevention.
Ability to compare signatures, check stock, number of signatures, dollar limits, payee, endorsement, and sequential order of checks.
Ability to consult with customers to determine authenticity of items.
Ability to report fraudulent items to supervisor and BSA department.
Ability to report discrepancies to manager.
Ability to resolve customer inquiries efficiently and timely.
Ability to separate month-end statements and file them.
Ability to answer telephones, answer questions, and direct calls.
Ability to comply with all Bank policies and procedures and applicable laws, rules, and regulations.
Ability to complete administrative tasks correctly and on time.
Ability to support the Bank’s goals and values.
Ability to perform the position safely.
Ability to maintain regular and reliable attendance.
Ability to maintain confidentiality of customer account information.

Responsibilities

Compliance with aspects of the Bank Secrecy Act Compliance Program, specifically with record keeping requirements and red flags associated to back office monitoring and report reviews to prevent and deter illicit activity, fraud, and money laundering; assists independent, state and federal regulator auditor inquiries.
Maintains proficient knowledge of the rules and regulations, including but not limited to, the Bank Secrecy Act, USA Patriot Act, and OFAC.
Reports any information or knowledge of any events or transactions that could cause a reasonable person to suspect activities that should be reported to the BSA department for further analysis. Responds to inquiries and provides explanations to differentiate suspicious activity from non-suspicious.
Identifies and mitigates potential risk issues against the Bank, assists in providing BSA, AML, OFAC and CIP compliance support; interacts with Bank personnel pertaining to such issues.
Responds to inquiries or refers inquiries to the appropriate department or person, and exhibits the necessary follow through with customers and/or staff.
Reviews in-clearing items for validation and to prevent fraud. Compares signature to signature card, check stock, number of signatures required with dollar limits, payee, endorsement and sequential order of checks.
Consults with customer as needed to determine authenticity of item presented. Any fraudulent items are required to be reported directly to their immediate supervisor and possible escalation to the BSA department.
Reports discrepancies to their direct manager.
Resolves customer inquiries efficiently and timely.
Separates month end statements and files accordingly in the courier files.
Answers telephones, answers questions and directs calls to proper Bank personnel.
Assures compliance with all Bank policies and procedures and all applicable state and federal banking laws, rules and regulations.
Completes administrative tasks correctly and on time and supports the Bank’s goals and values.
Performs the position safely, without endangering the health or safety of themselves or others and reports potentially unsafe conditions.
Maintains regular and reliable attendance.
Maintains confidentiality of customer account information.