Fraud Analyst

United Fidelity BankEvansville, IN
Hybrid

About The Position

The Fraud Analyst supports the bank’s fraud prevention and detection efforts by reviewing daily alerts, assisting with investigations, and helping protect customers from fraudulent activity. This role assists with monitoring high-risk transactions, identifying unusual activity, and escalating concerns to senior staff.

Requirements

  • Good analytical and problem-solving abilities.
  • Strong attention to detail and ability to spot anomalies and inconsistencies.
  • Ability to stay organized and manage daily responsibilities thoroughly, with accuracy.
  • Critical thinking and decision-making under pressure.
  • Proficiency in Microsoft Office suite of products.
  • Clear written and verbal communication skills.
  • Ability to demonstrate conduct conforming to a set of values and accepted standards.

Nice To Haves

  • Bachelor's Degree preferred.
  • One to two year's banking customer service or operations experience preferred.
  • Basic understanding of fraud types and red flags.

Responsibilities

  • Investigate daily alerts generated by the bank’s fraud monitoring software and assist with the review of potential fraud cases.
  • Conduct initial fact-finding and gathering of support documentation for suspected fraud cases to support the Senior Fraud Analyst.
  • Help maintain logs, spreadsheets, and reports related to fraud activity.
  • Collaborate with internal teams and escalate high-risk cases appropriately.
  • Be knowledgeable of bank products, services, customers, geographic locations, and potential fraud risks associated with those activities.
  • Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.
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