Fraud Analyst

The TJX Companies, Inc.•Marlborough, MA

1d•$65,000 - $81,200•Onsite

About The Position

As a Loss Prevention Investigations Analyst, you will play a vital role in protecting the business by identifying and addressing fraud, waste, and abuse. In this position, you’ll combine data analytics with investigative techniques to uncover patterns, resolve cases, and help strengthen systems that prevent future loss. You’ll gain hands-on experience with advanced fraud analytics tools, build technical data skills, and collaborate across multiple business functions. This is a unique opportunity to grow your investigative expertise while influencing real business outcomes and driving operational integrity.

Requirements

Bachelor’s degree preferred (e.g., Criminal Justice, Data Analytics, Business, Legal Studies)
2–3 years of experience in retail, analytics, loss prevention, or a related field
Strong analytical skills, including experience with data querying, modeling, and reporting
Familiarity with retail operations, preferably within an off-price or high-volume environment
Foundational knowledge of loss prevention and fraud investigation practices
Ability to translate data into insights and actionable recommendations
Strong communication and presentation skills
Critical thinking and problem-solving mindset
Proficiency with data and technology tools; ability to quickly learn new systems
Strong relationship-building and collaboration skills

Responsibilities

Analyze multiple data sources to identify trends, anomalies, and root causes of shrink and loss
Utilize investigative tools and data insights to initiate, investigate, and resolve complex fraud cases remotely
Prepare detailed case documentation and reports for internal stakeholders and, when applicable, law enforcement
Partner cross-functionally to strengthen fraud detection, investigations, and shrink mitigation strategies
Conduct investigations independently and as part of a team to drive timely and effective resolutions
Support special projects, including system enhancements and security initiatives
Assist with testing and validation of system updates (e.g., POS, refund management) to improve fraud prevention controls
Continuously enhance skills in analytics tools, investigative techniques, and industry best practices
Conduct research and present clear, actionable findings to business partners
Stay informed on emerging fraud trends, theft patterns, and loss prevention strategies
Handle sensitive information with a high degree of confidentiality and professionalism