FRAUD ANALYST

Stockman Bank of Montana • Billings, MT

2d

About The Position

This role is pivotal for safeguarding the bank’s assets and reputation through diligent monitoring, investigation, and prevention of fraudulent activities. Utilizing advanced software, the position involves identifying suspicious patterns and collaborating with branches and management to mitigate losses.

Requirements

• Detailed orientated.
• Excellent organizational skills.
• Able to work independently and prioritize multiple tasks.
• Concentrate diligence.
• Strong commitment to providing exceptional customer service.
• Maintains a professional attitude, image and work ethic.
• Strong written and verbal communications skills.
• Must be a collaborator yet able to work with little or no supervision.
• Strong proficiency in using Microsoft Office programs such Excel and Word.
• High School diploma or equivalency.
• Proficient People skills.

Nice To Haves

• Bank operating software experience is preferred.

Responsibilities

• Conduct thorough investigations on transactions flagged as suspicious by the Fraud Department, ensuring all activities aligned with established parameters and thresholds.
• Manage the intake, research, and provide recommendations on all fraud-related-processes.
• Regular communication with branches is essential to efficiently resolve fraud cases.
• Maintain a seamless flow of responses to incidents using BSA/Fraud software, ensuring swift and effective action.
• Respond to inquiries about fraud and levies from customers to bank personnel.
• Provide support to the Senior Fraud Analyst on overflow or back up duties directly related to notifications, reporting, and other overflow duties.
• Cross-train and back up the Levy department on overflow requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED