Franchise Business Partner

Hana Brands•Tulsa, OK

5d•$75,000 - $85,000

About The Position

The Franchise Business Partner works directly with Hana Brands franchisees to support consistent positive sales growth, strong customer and retailer relationships, and compliance with product quality, food safety, and Hana Brands program requirements. The role supports franchise operations across an assigned area, including sales planning, operational standards, food safety routines, franchisee education, recruitment, and new location openings. The position may also involve other duties as assigned.

Requirements

5–7 years of food-related experience and/or franchise operations business management experience.
Understanding of food quality control principles, food safety regulations, and food production processes.
Valid driver’s license and acceptable driving record in accordance with company policy.
Ability to travel to locations in the assigned area, including long-distance domestic travel up to 75%.
Strong technology skills, including proficiency in MS Office Suite and franchise business technology, and adaptability to new technologies.
Ability to work independently, manage multiple priorities, and adapt to change in a fast-paced environment.
Ability to lead in company standards and best practices.
Ability to stand and walk for extended periods, including on retail floors, at kiosk locations, or in field environments.
Ability to lift, carry, push, or pull materials weighing up to 40 pounds, with or without reasonable accommodation.
Ability to bend, reach, squat, and use hands and arms to handle materials, tools, or equipment.
Ability to work in environments with temperature variations, noise, and production activity typical of food manufacturing or field operations.
Ability to perform repetitive motions and maintain physical stamina for daily operational activities.
Ability to drive a motor vehicle safely for work-related purposes, including travel between sites, customer locations, or vendor facilities, sometimes for extended periods.

Nice To Haves

Bachelor’s degree.

Responsibilities

Drive like-for-like and comparable sales growth with franchisees through assortment planning, daily production targets, and preparation for calendar events that can maximize retailer foot traffic.
Ensure franchisees purchase expected raw materials from Hana Brands and follow specifications in production manuals.
Encourage franchisees to engage customers near sushi display cases and promote positive consumer feedback through Medallia.
Support grand opening activities, site assessments, local permit support, competition analysis, and other tasks needed for successful openings.
Build strong retailer partner relationships and promptly address concerns.
Ensure proper execution of the company Food Safety Plan and GPM programs.
Support daily, weekly, and/or monthly food safety routine checks, including monitoring production, SSOP, and pre- and post-operation activities.
Educate franchisees on quality procedures, including sensory evaluation and adherence to product specifications and recipes.
Support recruitment of new franchisees by engaging franchisees at other retailers.
Ensure franchisees maintain fully stocked cases, sushi displays, cut fruit offerings, and in-store meal selections by 9:00 AM daily and replenish them by 5:00 PM.
Ensure franchisees complete assigned Yoobic missions daily.