FT Framing Manager- Nampa

Michaels•Nampa, ID
•Onsite

About The Position

The Framing Manager leads and coaches a team of framers focused on building customer relationships and creating custom framing solutions. The role drives custom framing sales and helps customers create memorable solutions for their art. The Framing Manager partners with the Store Manager and other Managers on Duty to oversee store and framing operations, plan workload, achieve key performance indicators, and ensure high-quality framing solutions are delivered on time. The position also supports team development, inventory and safety processes, customer service, and general store operations.

Requirements

  • Basic computer skills.
  • Ability to bend, lift, carry, reach, and stretch regularly; move throughout the store; and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
  • Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

  • Previous custom framing experience.
  • Retail management experience.
  • Experience leading a sales team.

Responsibilities

  • Assist the Store Manager in leading adherence to standard operating procedures and company programs, ensuring compliance with applicable laws and requirements and execution of company policies and standards.
  • Hold the team accountable for store conditions and results; develop and coach the team’s selling behaviors.
  • Lead delivery of high-quality custom framing solutions on time by planning workload with the Store Manager.
  • Achieve personal key performance indicators and manage the framing team toward its role-specific key performance indicators.
  • Review sales and production workload and build plans, including sales-floor time for networking.
  • Manage and execute assigned inventory management processes and shrink and safety programs.
  • Serve as Manager on Duty.
  • Assist with interviewing, onboarding, coaching, observing, and training new team members; support talent development and participate in team performance management activities.
  • Partner daily with Managers on Duty regarding framing expectations and other framers.
  • Interact with others in an accepting and respectful manner, promote the organization’s vision and values, and serve as a positive role model.
  • Participate in truck unloading and stocking to ensure truck standards are followed and completed within budget.
  • Follow standard operating procedures and company programs to help ensure a safe environment.
  • Acknowledge customers, help them locate products, and provide solutions.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts and partner discount programs.
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