Fractional Head of Technology & Business Systems

Kinect Solar LLC•Anywhere, TX, TX

1h•Remote

About The Position

Kinect Solar is seeking a fractional technology executive to turn technology into a competitive advantage by improving how the team works, enhancing customer service and visibility, and supporting company scale and enterprise value. During an initial 90-day engagement, this leader will assess people, processes, systems, and AI opportunities, then begin targeted fixes. Reporting to the CFO and working closely with the CEO, operations leaders, and the internal technology team, the role owns the overall technology plan, team direction, provider oversight, and delivery results. The leader will build solutions when useful and delegate implementation and specialist work to internal staff and outside experts. The role will set priorities and select whether to buy, adjust, connect, or build technology based on business value and ongoing cost. It will manage providers through defined work plans, staffing, deadlines, quality checks, and support commitments, and disclose financial ties to recommended providers. The leader may work directly in NetSuite, HubSpot, and AI tools to assess problems, test ideas, and deliver targeted improvements, while ensuring staff can use and support the results. During the first 30 days, the leader will align with stakeholders on the technology plan, decision-making, staffing, budget, and success measures; review existing requirements and work; determine whether to improve or replace the CRM; put workflow pilots into daily use and measure their impact; assess Kinect Intelligence and the WHRFQ project; and present and begin an approved staffing plan. Within 90 days, the leader will begin agreed fixes and deliver tested improvements within approved scope; improve customer-record sharing and duplicate prevention; establish record-ownership rules, train users, and report system-use and data-accuracy results. The leader will agree on the scope and delivery approach for the first Kinect Intelligence release covering warehouse quote requests (RFQs), forecasting, and operations handoff; demonstrate a working improvement; and move selected RFQ steps from email and spreadsheets into a shared workflow. The role will also recommend the next stage of work and address customer project-information access and the systems, records, and support needed for a future buyer review and handover. Throughout the engagement, the leader will run weekly steering meetings with the board and key executives and maintain a scoreboard of results, spending, milestones, risks, decisions, actions, and owners. The proposed commitment is approximately three days per week during the initial 90-day engagement. Fees and review checkpoints are to be agreed, and any continuation will be agreed separately after reviewing results and business needs. The position is remote with occasional travel. After initial scoping, the leader is expected to act within agreed budgets and decision limits without case-by-case approval.

Requirements

Experience as a Head of Technology or equivalent leader, with personal responsibility for improving business systems and delivering measurable results.
Proven results improving CRM use, connecting business systems, and reducing manual work with a lean team and limited budget.
Experience putting AI into daily work, measuring accuracy and time saved, protecting data, training staff, and helping people adapt.
Experience improving NetSuite, HubSpot, and AI tools, alongside executive responsibility for business systems and teams.
Ability to build when useful, assess completed work, and assign appropriate specialists without becoming the sole implementer.
Understanding of daily operations, forecasts, profit margins, and financial checks, and ability to work effectively with finance, sales, and operations.
Sound technical judgment, clear communication with leaders, and experience developing staff and managing outside specialists.

Nice To Haves

Experience in logistics, warehousing, distribution, supply chains, or solar.
Experience managing remote or Latin America-based specialists.
Experience preparing systems for a buyer’s review, handing them to new owners, or combining systems after an acquisition.

Responsibilities

Own technology priorities, team direction, provider oversight, and delivery results as the technology executive.
Assess people, processes, systems, and AI opportunities, and begin targeted fixes.
Work directly in NetSuite, HubSpot, and AI tools when useful to assess problems, test ideas, or deliver targeted fixes.
Delegate implementation and specialist work appropriately and ensure staff can use and support delivered solutions.
Choose whether to buy, adjust, connect, or build technology based on business value and ongoing cost.
Manage providers with clear work plans, assigned personnel, deadlines, quality checks, and support commitments; disclose financial ties to recommended providers.
Agree on the technology plan, decision-making, staffing, budget, and success measures; review existing requirements and work before adding projects.
Determine whether to improve or replace the current CRM and define the budget, owners, and timeline.
Put workflow pilots, such as call screening or RFQ intake, into daily use; compare time spent, calculate hours saved, check accuracy, collect staff feedback, and include human review where needed.
Review and assess existing Kinect Intelligence work and progress on the WHRFQ project.
Assess team skills and workload; identify where training, hiring, or external support would have the greatest impact; present a costed staffing plan with owners and dates and begin approved actions.
Begin agreed fixes and deliver tested improvements within the approved scope.
Address customer-record sharing and duplicate prevention; agree record-ownership rules with sales leaders, train affected users, and report system use and data accuracy against agreed targets.
Agree on the scope of the first Kinect Intelligence release for warehouse RFQs, forecasting, and handoff to operations; select delivery support, define quality checks, and demonstrate a working improvement against the approved schedule.
Agree with business owners how CRM use, RFQ progress, and pricing handoffs will be tracked; move selected RFQ steps from email and spreadsheets into a shared workflow with clear owners and tracked exceptions.
Recommend the next stage of work, including costs, owners, and timing, for leadership approval; address customer access to project information and systems, records, and support needed for a future buyer review and handover.
Lead weekly steering meetings with the board and key executives; maintain a scoreboard of results, spending, milestones, risks, and decisions; record actions and owners and address delays and issues early.