FP L1 Troubleshooter

Corning•Concord, NC

41d•Onsite

About The Position

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry. This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.

Requirements

Ability to navigate responsibilities with changing priorities and multiple tasks assigned
Must have the ability to function independently
Must maintain certification and function as Fiber Processing PA
Strong teamwork and leadership skills
Certified in FPA as a PA
Not on a Level 2 Discipline or above

Responsibilities

Part of team rotation that operates and manages ARMs
Prioritize workflow and ensure equipment up time is maximized
Maintain a clean and safe work environment
Perform certification procedures for equipment every shift
Communicate to engineering/tech support when issues arise with the equipment
Setup oncoming shift up for success
Perform ARM level 1 trouble shooting steps
Part of team rotation that is assigned Level 1 Troubleshooting Task
Responsible for shift cleaning of 30, 40, and 50 cells
Following all cell cleaning checklist to maintain safety and quality
Log cell cleaning in Maximo
Perform troubleshooting steps as outlined in the documentation
Able to escalate issues once problem is above level one abilities
Even when not assigned as a Level 1 it is the expectation of the roll and the department that these operators support the equipment from a technical standpoint that PAs can not perform.