Fountain Worker - The Grill

Landry's, LLC.•Las Vegas, NV

About The Position

The Fountain Worker provides prompt, efficient, courteous, and personalized guest service while demonstrating salesmanship and friendly hospitality. The role is expected to reflect the Company’s brand standards and K.E.E.P. core values: Kindness, Engagement, Empathy, and Positivity. The worker takes food and beverage orders, processes payments, maintains the station and product displays, prepares coffee products, and supports a neat, clean, and safe work area. This is a tipped position.

Requirements

Good people skills and a well-groomed appearance.
Ability to read, write, speak, and understand English.
Working knowledge of point-of-sale systems.
Basic mathematical skills, including addition, subtraction, multiplication, and division.
Excellent interpersonal and communication skills.
Ability to work efficiently, independently, and cohesively while consistently producing quality results.
Ability to read and understand policies and procedures and communicate effectively with guests, fellow employees, and management in English.
Minimum six months of previous food and cash-handling experience.
Must be at least 21 years old.

Nice To Haves

High school diploma, GED, or related degree preferred.

Responsibilities

Attend pre-shift meetings.
Maintain uniform appearance according to established guidelines.
Follow company policies and procedures and Health Department regulations.
Greet guests in a friendly and timely manner and take food and beverage orders.
Use suggestive selling techniques and maintain knowledge of menu items and Golden Nugget outlets and guest services.
Obtain, reconcile, and return the cash bank at the beginning and end of the shift.
Accurately enter orders into the Aloha system and follow cash-handling and cash-register procedures.
Rotate and date products; follow merchandising, stocking, rotating, and storage standards.
Thank guests, present checks, and settle checks according to established procedures; invite guests back to the outlet.
Relay guest compliments and complaints to the Manager on duty.
Inform the Bus Person of needed supplies.
Keep the work area stocked, neat, clean, and organized; fill the pastry display as needed.
Prepare coffee products as needed and clean coffee and tea machines daily and as needed.
Assist the Bus Person with cleaning tables and floors and emptying trash as needed.
Complete assigned side work and assist in maintaining a neat, clean, and safe working environment.
Turn over and take over the station according to established procedures.