Host - Foundry Grill

Sundance Mountain Resort • Provo, UT

1d • Onsite

About The Position

The Foundry Grill Host is responsible for warmly greeting guests, creating a positive experience through exceptional service, and maintaining the organization and cleanliness of the host stand and surrounding areas. This role involves managing reservations, communicating with the service team, and providing guests with accurate information about food, wine, service, and resort amenities. The host must also be knowledgeable about Utah liquor laws and exhibit professional phone etiquette and self-confidence.

Requirements

• High school diploma or GED.
• Two years related restaurant experience and/or training.
• Possesses professional demeanor and good communication skills.
• Computer efficiency in Windows, Word, Word Perfect, Excel and other related programs. Open Table.
• Must possess or obtain a valid food handlers permit within 30 days of employment.
• Must have considerable schedule flexibility.
• Must exhibit high personal cleanliness standards.
• Must be at least 18 years old or older.
• Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
• Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.

Nice To Haves

• Two years food service experience in a full service restaurant preferred.
• Prior guest relations experience preferred.
• Knowledge and experience in wine, liquors and beer preferred.

Responsibilities

• Warmly greets each guest.
• Actively engages guests with good communication skills and meeting Forbes standards.
• Creates a positive experience for each guest through exceptional guest service skills.
• Maintains a sense of arrival at the host stand including the Deli annex area and double doors.
• Ensures that the restaurant is clean and organized at all times.
• Sets-up, confirms and organizes restaurant reservations.
• Informs service team of special requests for reservations.
• Records the number of guests served by each service team.
• Completes cleaning and closing responsibilities as directed by management.
• Exhibits proper phone etiquette.
• Assists in the setting of the dining room, clearing and resetting tables, and refilling water glasses as directed by management.
• Exhibits job and product knowledge sufficient to provide guests with accurate information in all aspects of food, wine, service, and resort information.
• Knowledgeable and compliant of Utah liquor laws.
• Exhibits self-confidence to the degree necessary to handle a variety of situations in a positive and professional manner.
• Exhibits a positive attitude when speaking about guests and fellow employees.
• Demonstrates good organizational skills.
• Self-motivated, yet takes direction and change well.

Benefits

• Employee discounts on dining and resort amenities.
• Training and development opportunities to enhance your skills and career growth.
• Supportive team environment focused on collaboration and personal development.
• Season Pass

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees