Founding Sales Lead, Ecommerce

RetentionX • Miami, FL

22h • Remote

About The Position

RetentionX is seeking its first dedicated sales hire to build a new, relationship-led strategic sales motion for high-potential commerce brands. This role is for someone who can create demand through thoughtful account development, credible relationships, warm paths, field activity, and strategic conversations with serious buyers, rather than relying on marketing-qualified leads or automation. The company has a strong product, an established customer base, and a working inbound motion, and is looking to scale its sales efforts.

Requirements

• Sold to eCommerce, retail, DTC, commerce technology, MarTech, CRM, analytics, or adjacent buyers.
• Created deals from nothing - not just closed inbound leads that marketing handed to you.
• Comfortable selling to founders, CEOs, CMOs, Heads of eCommerce, Heads of Retention, and CRM/lifecycle leaders.
• Excellent commercial judgment and know how to build trust before pushing for a close.
• Autonomous, high-agency, and able to operate without an SDR team, large brand, or mature sales infrastructure.
• Understand that in a finite market, relationship quality matters more than activity volume.
• Can run discovery, demo strategically, build a business case, negotiate, and close.

Responsibilities

• Create and close net-new revenue from high-potential commerce brands.
• Build a finite, strategic account universe and develop real relationships inside it.
• Engage founders, CEOs, CMOs, Heads of eCommerce, Heads of Retention, CRM/lifecycle leaders, and relevant operators.
• Run the full sales cycle from account selection and first conversation through discovery, business case, demo, negotiation, and close.
• Use agencies, consultants, operators, customer referrals, and eCommerce ecosystem relationships as high-quality introduction paths into new-logo opportunities.
• Develop a repeatable sales narrative around customer value, retention, LTV, growth opportunities, tracking/identity, workflows, and agentic execution.
• Work with the CEO on strategic accounts, field strategy, pricing, and closing key opportunities.
• Document the emerging sales playbook: ICP, account tiers, outreach principles, qualification criteria, demo flow, objections, buying triggers, and close process.

Benefits

• Competitive base salary with target cash compensation.
• Uncapped commission, meaningful equity, and a dedicated field budget to support relationship-led selling.
• Health insurance stipend to help cover your medical needs.
• Complete remote flexibility.
• Paid time off (PTO) and paid holidays.
• Flat-hierarchy, expert-driven team where your ideas, judgment, and ownership directly shape the company’s next stage of growth.
• Work closely with the CEO to build RetentionX’s strategic sales motion from the ground up.
• Meet your colleagues twice a year at week-long company offsites in exciting locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed