Founding HR Generalist / People Operations Lead - Fast-Growing AI Startup
About The Position
Our client is a rapidly scaling AI startup that just closed a $61M Series A and is trusted by Fortune 500 companies to handle millions of customer interactions daily. Our client builds cutting-edge real-time AI agents that power voice, chat, and email support for the world's largest B2C enterprises. With enterprise customers already processing 40,000+ tickets per day through their platform, they're at a genuine inflection point following their recent Series A funding backed by prominent investors including YC President Garry Tan and Nexus Venture Partners. Currently at ~80 employees and growing fast, they're seeking their first dedicated HR professional to take full ownership of the people function and build scalable HR infrastructure from the ground up. This is a true greenfield opportunity where you'll be stepping into a company that has been managing HR functions on the side through leadership. You'll have complete ownership to build the HR function from scratch, shape company culture during a critical growth phase, gain immediate trust and social capital by bringing professional structure to day-to-day operations, and scale with the company as they expand to meet enterprise demand.
Requirements
- 4-7 years of HR generalist/people ops experience at venture-backed tech startups
- Founding or first HR hire experience at a startup that raised $10M+ (built people ops from scratch, not inherited)
- Hands-on HRIS administration (Rippling preferred, or equivalent like Gusto/Workday)
- Payroll and benefits administration experience
- California employment law knowledge
- Must come from venture-backed tech companies (not CPG, lifestyle brands, or other industries)
- Existing US work authorization
Nice To Haves
- Bachelor's degree from a reputable university (strong academic pedigree a plus)
- Experience with broader People Ops functions (performance management, onboarding programs, manager enablement)
- Track record of roles lasting 3+ years (no job-hopping patterns)
Responsibilities
- Take over all day-to-day HR operations including onboarding, offboarding, role changes, offer letters, and employment documentation
- Become the internal owner of all HR systems (Rippling administration)
- Apply California employment law knowledge for compliant employee transitions and terminations
- Manage benefits administration (health plans, 401k, broker relationships) and partner with Finance on payroll accuracy
- Introduce scalable processes like structured onboarding programs
- Develop and implement performance review cycles
- Build manager enablement programs
- Create comprehensive HR playbooks and best practices
Benefits
- Health plans
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
