Founder's Associate, Operations

Discovered•,

3d•$12,000 - $20,000•Remote

About The Position

Discovered Labs is a search and AI visibility agency working with B2B SaaS companies. The Founder's Associate, Operations will run the company's operational backbone, covering money in and out, contractor and client onboarding, and processes that have not yet been automated. The role is focused on preventing operational tasks from falling through the cracks and improving processes so they are less likely to do so. The associate will process supplier bills and expenses, prepare payment runs and contractor payroll for founder approval, track partner commissions, raise client invoices, manage receivables and late-payment follow-up, and maintain a simple weekly cash position for the founders. The role also runs onboarding and offboarding, maintains contractor records, takes on and documents manual processes, automates them where possible, manages founder projects and open items, and serves as the main contact for the UK accountant's document requests. The position is fully remote, with working hours within approximately four hours of Central European Time. The company offers training on its processes followed by ownership, direct access to the founders, and a path to grow into a Chief of Staff role.

Requirements

One to three years of experience in a role involving operations, administration, finance, customer work, or STEM; strong recent graduates are welcome.
Regular hands-on use of AI tools such as Claude, Claude Code, or Codex in daily work, with an example of something built or automated using them.
Clear written and spoken English for communicating with clients, contractors, and partners.
Comfort discussing money with clients and pursuing late payments while maintaining warm relationships.
Resourcefulness in finding solutions and using AI or no-code tools to improve manual processes.

Nice To Haves

Exposure to invoicing, payroll, or bookkeeping.
Experience at a startup or agency.
Experience connecting AI tools to other software using MCP, APIs, Zapier, or n8n.
Familiarity with Stripe, Xero or QuickBooks, Notion, or ClickUp.

Responsibilities

Process supplier bills and expenses, and prepare payment runs for founder approval.
Prepare monthly contractor payroll across currencies, check it against agreed rates, and submit it for approval.
Track affiliate and referral partners, calculate commissions, and prepare payouts.
Raise client invoices and keep the receivables list current.
Follow up politely and persistently on late payments, escalating when needed.
Maintain a simple weekly cash position for the founders.
Run onboarding and offboarding for contractors and clients, including contracts, accounts, tool access, and checklists.
Keep contractor records, agreements, and rates up to date.
Take on manual processes assigned by the founders, document them, and automate them where possible.
Run founder projects from start to finish and maintain a weekly list of open items.
Serve as the main contact for the UK accountant on document requests.