Foster Program Coordinator

ANIMAL CARE & CONTROL OF NYC • New York, NY

6d • Onsite

About The Position

The Foster Program Coordinator maintains the day-to-day operations of the foster program. The role coordinates the movement of animals in and out of foster homes, supports a network of more than 800 foster parents, and helps facilitate adoption for animals in foster care. The position works with foster volunteers, Veterinary Services, care centers, and adoption events to ensure animals receive appropriate care and placement support.

Requirements

• High school diploma or GED.
• At least two years of work experience in a client-facing position is sought for the ideal candidate.
• Strong computer literacy.
• Ability to excel in a fast-paced, high-stress, and changing environment.
• Ability to treat animals and people with respect and use humane handling techniques whenever possible.
• Ability to lift and move up to 50 pounds.
• Ability to remain calm and professional in stressful situations involving animals or members of the public.
• Ability to work outside in varying weather conditions when needed.

Nice To Haves

• Bachelor’s degree.
• Prior experience with Microsoft Office Suite.
• Paid or volunteer experience with animals, including dogs, cats, or rabbits.
• Bilingual Spanish skills.
• Customer-focused approach and commitment to providing a positive, upbeat experience for clients.
• High attention to detail and strong work ethic.
• Ability to work independently and as a seamless member of a team.

Responsibilities

• Support foster volunteers by answering questions, helping with behavioral issues, following up on medical concerns, and addressing other issues that arise.
• Coordinate transportation of foster animals to foster volunteers, between care centers, and to adoption events.
• Coordinate with Veterinary Services to ensure foster animals leave the care center with appropriate vaccines and treatment plans.
• Schedule follow-up veterinary appointments and assist with handling animals when appropriate.
• Help identify suitable foster animals for off-site adoption, outreach, and media opportunities.
• Coordinate logistics for foster animals attending events, including behavior assessments, medical care, and transportation.
• Assist the Foster Supervisor with management of the foster volunteer database.
• Obtain appropriate photographs of animals for foster placements and events.
• Recruit foster volunteers through orientations, interviews, and training.
• Lead Open Foster Hours and identify suitable animals for new fosters.
• Complete Fear Free certification within 30 days of hire.
• Perform other duties as assigned by the supervisor.

Benefits

• Generous paid time off, including vacation time, birthdays off, personal days, and sick pay.
• Cigna medical, dental, and vision insurance at a low employee premium.
• 401(k) and pension.
• Life insurance.
• On-the-job training for 2–4 weeks.
• Periodic all-staff training, including safety, DEI, and cross-training, and other growth opportunities.
• Employees may be eligible for Public Service Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED