Foster Program Manager

Humane Society for Hamilton County•Fishers, IN

11d

About The Position

The Foster Program Manager runs the Humane Society for Hamilton County’s foster program from start to finish. The role leads two Foster Program Coordinators, reviews applications daily, and matches animals with foster families suited to their care needs. The manager keeps animals’ medical care on track while they are in foster, including rechecks, booster vaccinations, and specialist visits. The position recruits, retains, and trains foster families, partners with marketing to find homes for urgent cases, and supports foster parents when they need guidance. The work can be fast-paced and emotionally demanding, and the manager participates in a weekly after-hours emergency phone rotation. The role requires flexibility to work weekends, some holidays, and occasional late nights when an animal needs care.

Requirements

Experience in a shelter or rescue foster program, or a closely related setting.
Experience managing or supervising a team.
Confidence handling dogs and cats, ideally in a shelter or veterinary setting.
Comfort with wellness exams and related tasks, including weighing, checking hydration, vaccines, deworming, blood draws, microchipping, basic triage, and medication administration.
Experience caring for neonatal kittens, including bottle feeding and special or medical diets.
Strong organizational skills.
Knowledge of Microsoft Office.
Ability to build strong relationships with foster families, adopters, staff, and volunteers.
Flexibility to work weekends, some holidays, and occasional late nights.
Belief in the organization’s No-Kill Philosophy.

Nice To Haves

Experience with shelter software such as PetPoint.
Euthanasia certification, or willingness to obtain certification; HSHC pays for the training.

Responsibilities

Manage the foster program from start to finish.
Lead, train, and support two Foster Program Coordinators.
Review foster applications daily and match animals with suitable families.
Coordinate medical care for foster animals, including rechecks, boosters, and specialist visits.
Recruit and retain foster families, and train them to succeed.
Partner with marketing to find homes for urgent cases.
Provide guidance and support to foster parents, including through a weekly after-hours emergency phone rotation.
Handle dogs and cats and perform wellness-related tasks such as weighing, checking hydration, administering vaccines and deworming, blood draws, microchipping, basic triage, and giving medications.
Work weekends, some holidays, and occasional late nights as needed.