Foster Parent Engagement Partner

CK Family Services•Fort Worth, TX

5d•$40,000 - $45,000•Remote

About The Position

The Foster Parent Engagement Partner is a member of CK Family Services’ Marketing & Communications team. The role engages prospective foster parents, converts qualified individuals into Foster Parent Candidate Homes, and supports those homes through the application and verification journey. The position contributes to developing the volunteer frontline workforce needed to deliver foster parenting services. The Partner helps candidate homes understand foster parenting requirements, commitments, and expectations; strengthens their readiness and capability; and sustains progress toward verification. The role also advocates for candidates and works with administrative and verification team members to reduce avoidable delays and inefficiency. Success is measured through completed candidate-home applications, candidate progression through verification, and newly verified foster beds, contributing to sufficient capacity to meet customer demand. The position is based in the Dallas–Fort Worth metroplex and works primarily from home or the employee’s location within the metroplex. Shared workspace at CK Family Services’ three DFW locations is available for optional use and occasional business needs; in-person attendance is required as needed for meetings, training, or other business purposes. Local travel may be needed for candidate meetings, outreach, partnerships, recruitment events, and other responsibilities. This is a salaried position funded for a full-time, 40-hour work week. Availability is generally during traditional business hours, with flexibility for evenings and other nontraditional hours as needed to support candidates, meetings, events, and position demands.

Requirements

High school diploma or GED.
1–2 years of experience in outreach, recruitment, customer engagement, community engagement, nonprofit services, or a related field.
Ability to establish trust quickly and engage effectively with people from diverse backgrounds and circumstances.
Ability to initiate and sustain candidate relationships and support progress through a demanding process involving hesitation, uncertainty, and competing priorities.
Strong relational, persuasive, resilient, responsive, and persistent approach to supporting candidate progression.
Ability to communicate clearly and truthfully about expectations, requirements, next steps, and the realities of foster parenting.
Ability to recognize barriers and strengthen candidate confidence, clarity, readiness, and capability.
Ability to advocate for candidate homes while partnering constructively with administrative coordination and verification teams.
Ability to manage engagement with multiple active candidate homes at different inquiry, application, and verification stages.
Sound judgment, initiative, creativity, and professionalism in outreach, communication, and candidate engagement.
Alignment with CK Family Services’ mission, values, and service commitments, and ability to represent the organization with professionalism and integrity.
Ability to work effectively with CRM, case-tracking, and digital communication platforms.
Ability to learn and work within CK Family Services procedures, role expectations, and applicable foster-home verification standards.
Ability to pass required background checks and comply with CK Family Services and DFPS requirements.

Nice To Haves

Associate’s or Bachelor’s degree in communications, human services, social work, marketing, or a related field.
Experience related to foster parent recruitment, foster care, volunteer workforce development, digital engagement, or candidate cultivation.
Familiarity with systems such as Salesforce and Marketing Cloud Account Engagement.

Responsibilities

Engage inquirers promptly and professionally across phone, email, text, web forms, social media, and other channels; build trust, assess fit, provide accurate information, and convert qualified individuals into Foster Parent Candidate Homes.
Guide candidate homes through the application process, helping them understand requirements, complete necessary steps, and progress toward application completion.
Maintain engagement with candidate homes throughout verification to sustain momentum, strengthen readiness, and support continued progression.
Advocate for candidate homes by identifying barriers, reducing unnecessary friction and avoidable delays, and supporting effective interactions with verification-related team members and processes.
Help candidate homes understand the role, commitments, expectations, and realities of becoming a verified foster home with CK Family Services.
Facilitate in-person or virtual group and one-on-one meetings to inform, encourage, and advance prospective and active candidate homes.
Represent CK Family Services at recruitment events, community presentations, partnership activities, and other outreach opportunities.
Engage prospective candidate homes through social media comments, direct messages, and other digital channels in a timely, professional, and brand-aligned manner.
Serve as a public-facing representative in approved video, digital, and other communications supporting recruitment, education, and candidate engagement.
Use CRM platforms, communication systems, and approved generative AI tools for engagement, follow-up, workflow efficiency, documentation, and reporting in accordance with organizational policies.
Maintain accurate candidate information in CK Family Services systems, document engagement, monitor progression, and contribute to reporting on applications, candidate progress, and newly verified foster beds.
Maintain working knowledge of organizational expectations and applicable foster-home verification standards, communicate requirements accurately, and safeguard confidential information.
Partner with administrative coordination, verification, and related support team members to strengthen candidate progression and increase newly verified foster bed capacity.
Travel locally as needed for candidate meetings, outreach, partnership engagement, recruitment events, and other position-related responsibilities.
Perform other duties as assigned in support of the position’s purpose, outputs, and outcomes.