Foster Parent Engagement Partner

CK Family Services•Fort Worth, TX

1d•$45,000 - $45,000•Remote

About The Position

The Foster Parent Engagement Partner is a member of CK Family Services’ Marketing & Communications team. The role engages prospective foster parents, converts qualified individuals into Foster Parent Candidate Homes, and guides candidate homes through the verification journey with ongoing support, engagement, and advocacy. The position helps develop the volunteer frontline workforce needed to deliver foster parenting services. The Engagement Partner helps candidate homes understand foster parenting requirements, responsibilities, and expectations; strengthens their readiness and capability; and sustains progress toward verification. The role collaborates with administrative and verification team members to reduce unnecessary delays and inefficiency. Success is measured in part by completed candidate-home applications, candidate progression through verification, and newly verified foster beds. The primary outcome is sufficient foster bed capacity to meet customer demand from OCOK, TFCN, and DFPS. The position is based in the Dallas–Fort Worth metroplex and works primarily from home or the employee’s location within the metroplex. Shared workspace is available at three DFW locations for optional use and occasional business needs; there is no dedicated office or permanent workstation. Office attendance is required as needed for meetings, training, or other business purposes. Local travel is required as needed. This is a salaried position funded for a 40-hour work week. Primary availability is generally during traditional business hours, with flexibility for evenings and other nontraditional hours as candidate availability, meetings, events, and position demands require.

Requirements

High school diploma or GED.
1–2 years of experience in outreach, recruitment, customer engagement, community engagement, nonprofit services, or a related field.
Ability to establish trust quickly and engage effectively with people from a wide variety of backgrounds and circumstances.
Ability to initiate and sustain candidate relationships and support continued progress through a demanding process involving hesitation, uncertainty, and competing priorities.
Relational, persuasive, resilient, responsive, and persistent approach to supporting candidate progression.
Ability to communicate clearly and truthfully about expectations, requirements, next steps, and the realities of foster parenting.
Ability to recognize barriers and strengthen candidate confidence, clarity, readiness, and capability.
Ability to advocate for candidate homes while partnering constructively with administrative coordination and verification teams.
Ability to manage engagement with multiple active candidate homes across inquiry, application, and verification stages.
Sound judgment, initiative, creativity, and professionalism in outreach, communication, and candidate engagement.
Alignment with CK Family Services’ mission, values, and service commitments, and ability to represent the organization with professionalism and integrity.
Ability to pass required background checks and comply with CK Family Services and DFPS requirements.

Nice To Haves

Associate’s or bachelor’s degree in communications, human services, social work, marketing, or a related field.
Experience related to foster parent recruitment, foster care, volunteer workforce development, digital engagement, or candidate cultivation.
Ability to work effectively with CRM, case-tracking, and digital communication platforms, including Salesforce and Marketing Cloud Account Engagement.
Ability to learn, understand, and work within CK Family Services procedures, role expectations, and applicable foster-home verification standards.

Responsibilities

Engage inquirers promptly and professionally across phone, email, text, web forms, social media, and other channels; build trust, assess fit, provide accurate information, and convert qualified individuals into Foster Parent Candidate Homes.
Guide candidate homes through the application process, explaining requirements and helping them complete necessary steps.
Maintain engagement with candidate homes throughout verification to sustain momentum, strengthen readiness, and support continued progress.
Advocate for candidate homes by identifying barriers, reducing unnecessary friction, minimizing avoidable delays, and supporting effective interaction with verification-related team members and processes.
Help candidate homes understand the role, commitments, expectations, and realities of serving as a verified foster home.
Facilitate in-person or virtual group and one-on-one meetings to inform, encourage, and advance prospective and active candidate homes.
Represent CK Family Services at recruitment events, community presentations, partnership activities, and other outreach opportunities.
Engage prospective candidate homes through social media comments, direct messages, and other digital communications in a timely, professional, brand-aligned manner.
Represent CK Family Services in approved video, digital, and other communication content supporting recruitment, education, and candidate engagement.
Use CRM platforms, communication systems, and approved generative AI tools to support engagement, follow-up, workflow efficiency, documentation, and reporting in accordance with organizational policies.
Enter, update, and maintain accurate candidate information; document engagement; monitor progression; and contribute to application, progression, and foster-bed production reporting.
Maintain working knowledge of organizational expectations and applicable foster-home verification standards; communicate requirements accurately and safeguard confidential information.
Partner with administrative coordination, verification, and related support team members to strengthen candidate progression and support newly verified foster-bed production.
Travel locally as needed for candidate meetings, outreach, partnerships, recruitment events, and other position-related responsibilities.
Perform other duties as assigned in support of the position’s purpose, outputs, and outcomes.