Forward Deployment Engineer

Etched • San Jose, CA

1d • $208,000 - $300,000

About The Position

Etched, Inc. seeks a Forward Deployment Engineer in San Jose, California. The role leads end-to-end deployment of accelerator-based systems in large-scale datacenter environments, from installation and bring-up through validation and customer acceptance. The engineer diagnoses complex system-level issues spanning hardware, firmware, Linux operating systems, drivers, and high-speed networking stacks, including TCP/IP, RDMA, and 100GbE/400GbE infrastructure.

The position performs root-cause analysis of field failures, reproduces issues with internal engineering teams, and drives corrective actions, patches, or design improvements. It also develops and maintains deployment tooling, diagnostics, telemetry, dashboards, and structured runbooks to improve reliability, observability, and repeatability at scale. The engineer coordinates firmware updates, configuration changes, and hotfix rollouts while minimizing downtime, and collaborates with hardware, software, deployment, RMA, and sustaining engineering teams. The position requires up to 30% domestic and international travel.

Requirements

• Bachelor's degree or foreign equivalent in Computer Science, Electrical Engineering, Computer Engineering, Systems Engineering, Information Technology, Network Engineering, or a closely related field.
• Three years of experience in the job offered or related occupations.
• Three years of experience in schematic review, PCB layout validation, and debugging high-speed digital interfaces, including PCIe, SerDes, and memory subsystems.
• Three years of experience working with Linux-based systems for bring-up, validation, and debugging, and documenting findings through validation reports and technical documentation.
• Three years of programming experience in C/C++ and Python for hardware validation and debugging workflows.
• Three years of experience with power architecture design and troubleshooting, and power distribution networks.
• 1.25 years of experience with system bring-up, validation, and debugging of datacenter-class and HPC server platforms, such as NVIDIA HGX / GB systems.

Responsibilities

• Lead end-to-end deployment of accelerator-based systems in large-scale datacenter environments, including installation, bring-up, validation, and customer acceptance.
• Diagnose and resolve system-level issues across hardware, firmware, Linux OS, drivers, and high-speed networking stacks, including TCP/IP, RDMA, and 100GbE/400GbE infrastructure.
• Perform root-cause analysis of field failures, reproduce issues with internal engineering teams, and drive corrective actions, patches, or design improvements.
• Develop and maintain deployment tooling, diagnostics, telemetry, dashboards, and structured runbooks to improve system reliability, observability, and repeatability at scale.
• Coordinate firmware updates, configuration changes, and hotfix rollouts with minimal downtime.
• Collaborate with hardware, software, deployment, RMA, and sustaining engineering teams.
• Travel domestically and internationally up to 30%.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level