Forward Deployment Engineer

Etched • San Jose, CA

1d • $208,437 - $300,000 • Onsite

About The Position

Etched, Inc. seeks a Forward Deployment Engineer in San Jose, California. The role leads end-to-end deployment of accelerator-based systems in large-scale datacenter environments, from installation and bring-up through validation and customer acceptance. The engineer diagnoses complex system-level issues across hardware, firmware, Linux operating systems, drivers, and high-speed networking infrastructure. The position also involves investigating field failures, developing deployment and diagnostic tools, and coordinating system updates and fixes with cross-functional engineering teams. Up to 30% domestic and international travel is required.

Requirements

• Bachelor's degree or foreign equivalent in Computer Science, Electrical Engineering, Computer Engineering, Systems Engineering, Information Technology, Network Engineering, or a closely related degree.
• Three years of experience in the job offered or related occupations.
• Three years of experience in schematic review, PCB layout validation, and debugging high-speed digital interfaces, including PCIe, SerDes, and memory subsystems.
• Three years of experience working with Linux-based systems for bring-up, validation, and debugging, and documenting findings through validation reports and technical documentation.
• Three years of programming experience in C/C++ and Python for hardware validation and debugging workflows.
• Three years of experience with power architecture design and troubleshooting, and power distribution networks.
• 1.25 years of experience with system bring-up, validation, and debugging of datacenter-class and HPC server platforms, such as NVIDIA HGX/GB systems.
• Availability for up to 30% domestic and international travel.

Responsibilities

• Lead end-to-end deployment of accelerator-based systems in large-scale datacenter environments, including installation, bring-up, validation, and customer acceptance.
• Diagnose and resolve complex system-level issues across hardware, firmware, Linux OS, drivers, and high-speed networking stacks, including TCP/IP, RDMA, and 100GbE/400GbE infrastructure.
• Perform root-cause analysis of field failures, reproduce issues with internal engineering teams, and drive corrective actions, patches, or design improvements.
• Develop and maintain deployment tooling, diagnostics, telemetry, dashboards, and structured runbooks to improve system reliability, observability, and repeatability at scale.
• Coordinate firmware updates, configuration changes, and hotfix rollouts with minimal downtime.
• Collaborate with hardware, software, deployment, RMA, and sustaining engineering teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level