Forward Deployed Engineer

Exa•New York, NY

76d•$130,000 - $275,000•Onsite

About The Position

Forward Deployed Engineers are the technical tip of the spear at Exa. You sit at the intersection of product, engineering, and customer success, turning complex integrations into production wins. You need to be someone who can ship code in the morning and close a deal in the afternoon. You'll embed directly with customers' engineering teams to solve real problems with Exa's API. You'll context-switch constantly across accounts, codebases, and industries. When something breaks, you fix it. When a feature is missing, you build it. When a customer is stuck, you unblock them before they even ask. This is not a support role. You are an engineer who sells and a seller who ships.

Requirements

Several years of programming experience. You could build and deploy a production server from scratch
Track record of high performance in demanding environments, whether that's a top CS program, a competitive sport, a startup, or something else entirely
Comfort with direct customer interaction. You've sold something, supported someone, or otherwise held your own in high-stakes conversations
High tolerance for context-switching, ambiguity, and sustained intensity
Willingness to travel as needed for customer engagements

Nice To Haves

Have built and shipped user-facing products end to end
Have closed revenue or driven commercial outcomes at a previous company
Thrive in early-stage environments where your job description changes monthly
Are energized by the idea of being the person customers think of when they think of Exa
Care deeply about the problem of organizing the world's knowledge and making it accessible to machines

Responsibilities

Take a customer from first cold outbound to production integration to closed deal
Build and ship demos, tutorials, and sample applications that show what Exa can do
Debug and resolve technical issues across the full stack, from API behavior to frontend rendering
Identify patterns in customer feedback and translate them into product improvements, shipping fixes yourself when possible
Run many sales and technical calls each week, adapting your pitch to CTOs, engineers, and PMs alike
Analyze usage data and customer interactions to spot churn risk early and drive expansion