Forward Deployed Engineer
Tagup•Califorina, FL
•Hybrid
About The Position
Forward Deployed Engineers work inside customer programs rather than at a distance from them. You’ll integrate our platform with government data and systems under real constraints, onboard messy real-world data, build the workflows a program runs on, and support deployments in customer environments, including on-site when a program needs it. The work reaches users quickly. What you ship often gets into the hands of the people making readiness decisions within weeks, and what you learn in the field feeds back into the product.
Requirements
- 2+ years of professional software engineering experience, or equivalent demonstrated ability
- Proficiency in Python and/or TypeScript, with SQL and data-heavy work: ETL, integration, and wrangling imperfect real-world data
- Clear communication with technical and non-technical stakeholders, and comfort working directly with customers
- Bias toward ownership: handed a requirements document, you return a working system
- Willingness to travel to customer sites (military installations across the U.S.)
- U.S. citizenship and eligibility to obtain a U.S. government security clearance
Nice To Haves
- Military service or experience supporting defense programs. Veterans are strongly encouraged to apply
- Familiarity with service supply, maintenance, and readiness data systems
- Experience deploying software in government cloud or other constrained or air-gapped environments
- An active security clearance
Responsibilities
- Integrate our platform with government data and systems under real constraints, and onboard the imperfect data programs actually run on
- Configure the product against program requirements and support releases, including in government cloud environments
- Build custom workflows that drive adoption, usage, and engagement with key customers
- Triage and resolve customer-reported issues in their environments rather than passing them along
- Own a component or program workstream end to end, returning working systems from a requirements document rather than closed tickets
- Spend time on-site with customers, become their technical counterpart, and bring what you learn back to the product team
- Write, test, and review code to a standard the rest of the team can build on
Benefits
- Employee Stock Option Plan
- Comprehensive health insurance benefits
- Access to the company’s 401K plan
- Team-oriented work environment with regular company outings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
