Forward Deployed Engineer

Petra Security•San Francisco, CA

46d•Onsite

About The Position

We are on a mission to stop the most dominant cyberattacks on the planet. Cybersecurity titans are born when a new attack vector overwhelms existing defenses. When ransomware ran rampant, CrowdStrike emerged as the category leader for securing user endpoints. Today, AI has made account compromise the #1 cybercrime. LLM-powered phishing messages get past email security, allowing attackers to compromise accounts and exfiltrate sensitive data in minutes. Incumbents can't keep up. They catch these attacks late, or miss them altogether. Enter Petra, security for when no perimeter remains. We are building an AI-driven Detection and Response platform to catch and remove attackers before they can act. We've grown very quickly, reaching mid-7-figures in ARR in under a year — we now protect over 2.5 million users across 10,000+ businesses. We price premium, yet have extremely low customer churn. Our customers consistently tell us that Petra is the best product they've ever used. This is a rare chance to join early and help scale to $30M+ in revenue in the next 12 months.

Requirements

2+ years of engineering, investment banking, or consulting experience, with meaningful time working with customers at scale.
For IB/consulting folks, we expect you to be able to engage with code.
Experience building systems for constantly improving a product.
High agency and high output.
Customer-obsessed.
Strong communicator.
Sharp and scrappy.
Comfortable in a lean, high-autonomy environment.
Proud of your craft.

Nice To Haves

Having a degree in a technical discipline is a strong plus.

Responsibilities

Be the first contact with our customer. Working closely with our founding team and largest accounts, you'll identify the pain points that exist around an account compromise.
Iterate and innovate. We're growing fast. We expect you to take customer feedback and turn around incremental improvements in hours, not days.
As you build up your understanding, we then expect you to propose longer term, more fundamental improvements to our platform.
Champion the customer. You'll both offer a white-glove experience externally and be the voice for our customers internally.
We want you to push every edge of the Petra experience, human and platform, to be delightful.