Forward Deployed Engineer | SF, USA
About The Position
A Series A AI-powered insurance platform is rebuilding the claims process end-to-end, from intake and fraud detection through settlement. The platform acts as an AI-native claims operator, helping insurers handle claims faster, more accurately, and at lower cost by combining automation with human expertise. It aims to improve loss ratios, reduce manual work, and deliver better outcomes across the claims lifecycle. Backed by top-tier investors, the company has scaled rapidly since its 2025 seed round. The Forward Deployed Engineer works at the intersection of product and customer success. The role integrates the platform into client environments, shapes features that help customers scale, and feeds real-world insights back into the core product.
Requirements
- At least 2 years of experience in one of these backgrounds: forward-deployed or customer-facing engineering at a high-growth startup; founder or founding engineer; or software engineering with strong communication skills and a clear desire to work in a customer-facing role.
- Ability to build with Python, APIs, cloud platforms, and LLMs; familiarity with prompt engineering and agentic AI concepts.
- Ability to ship quickly using AI tooling.
Responsibilities
- Scope and develop features that allow customers to scale while consistently improving claims results.
- Integrate the platform into client environments, working hands-on with client technology teams on APIs and systems.
- Coordinate with the core platform team to ensure smooth delivery and provide actionable insights for the product.
- Capture and share best practices in internal playbooks to scale the Forward Deployed Engineering function.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
