Forward Deployed Engineer

Domu•San Francisco, CA

42d•Hybrid

About The Position

We're building the infrastructure that will replace call centers at the world's largest financial institutions. Voice AI that handles thousands of live calls every day for Fortune 500 banks and insurers, end to end. Call volume is 3x-ing monthly. We're hitting problems most startups never see: real-time voice AI at scale, legacy banking infrastructure, enterprise telephony, regulatory constraints. The role You deploy our platform into complex enterprise environments and make it work. This is a technical role. More time in code than in meetings. You'll build integrations against legacy APIs, financial systems, and telephony stacks that weren't designed for AI. You'll debug production issues in real-time, often in systems you didn't build and can't fully control. You'll write custom tooling, data pipelines, deployment automation, build systems from scratch. Whatever the deployment needs. Some customer interaction is inevitable. You need to understand their environment. But this isn't a customer success role. You're there to solve technical problems. Expect 10–25% travel.

Requirements

Strong engineering fundamentals.
Ability to pick up unfamiliar systems fast.
Experience working in messy, high-constraint environments: legacy codebases, enterprise infrastructure, incomplete documentation.
Full-stack capable.
Experience deploying software into environments you don't control.
Energized by hard problems in production, not just greenfield projects.
Open to exceptional new grads.

Responsibilities

Deploy our platform into complex enterprise environments and make it work.
Build integrations against legacy APIs, financial systems, and telephony stacks.
Debug production issues in real-time, often in systems you didn't build and can't fully control.
Write custom tooling, data pipelines, deployment automation, and build systems from scratch.
Understand customer environments to solve technical problems.