Forward Deployed Engineer

Superblocks • San Francisco, CA

54d

About The Position

As a Forward Deployed Engineer (FDE), you'll own the technical success of a set of enterprise customers. You'll partner with platform administrators and application builders to deploy Superblocks, build production applications, solve complex technical challenges, and accelerate customer outcomes. As part of the team, you'll also contribute to onboarding, technical enablement, internal tooling, documentation, and product feedback.

Requirements

• Computer Science degree or equivalent technical experience
• Strong problem-solving skills and a willingness to learn quickly
• Experience building software projects using modern programming languages and APIs
• Excellent communication skills and an interest in working directly with customers
• High ownership, curiosity, and the ability to thrive in fast-moving environments

Nice To Haves

• Experience with JavaScript, TypeScript, Python, or SQL
• Familiarity with cloud platforms (AWS, Azure, or GCP)
• Exposure to Docker, Kubernetes, networking, or enterprise authentication
• Experience in solutions engineering, technical support, consulting, or customer-facing engineering

Responsibilities

• Own the technical onboarding and success for a set of enterprise customers
• Guide customers on best practices and solution architecture
• Partner with customer administrators to deploy and operate Superblocks in enterprise environments
• Work directly with builders to design, build, and troubleshoot applications
• Solve technical challenges across integrations, authentication, cloud infrastructure
• Collect product feedback and work with Product Management to evolve the Superblocks platform
• Partner with Sales, Customer Success, Product, and Engineering to deliver customer outcomes in production
• Build and maintain internal applications on Superblocks to improve our own operations
• Create technical documentation, implementation guides, and reusable solution patterns

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level