Forward Deployed Engineer

Blockstream•Menlo Park, CA

5d•Hybrid

About The Position

Blockstream is seeking a Forward Deployed Engineer to embed within customer engineering teams. This role involves writing code, building tooling, and creating integrations and configurations to deploy Blockstream's products into production. The engineer will also contribute shipped code back into the core product. Operating within the Consulting Services organization, the Forward Deployed Engineer will partner with Product Management, Engineering, Enterprise Sales, and Delivery teams to ensure successful customer implementation and adoption of Blockstream's products. This is a hands-on role requiring significant time working directly with customer engineering, operations, and technology teams, often onsite, to understand complex banking environments, solve technical challenges, and deliver production-ready solutions. The role serves as a technical bridge between customers and Blockstream, accelerating customer success and providing valuable implementation insights to improve products and delivery methodology.

Requirements

4-8 years of experience in Software Engineering, Forward Deployed Engineering, Solutions Engineering, Professional Services, Technical Consulting, Implementation Engineering, or Enterprise Software Delivery.
Proficiency in at least one systems or backend language (e.g. Python, Go, Rust) sufficient to build and ship integrations, tooling and services independently.
Experience implementing and deploying enterprise software solutions within complex customer environments.
Strong understanding of protocol intermediation, enterprise integration patterns, cloud technologies, security fundamentals and modern software architectures.
Experience working directly with enterprise customers throughout implementation and deployment projects.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to translate business requirements into scalable technical solutions.
Comfortable collaborating across Product Management, Engineering, Enterprise Sales, and Consulting teams.
Strong customer-facing communication and stakeholder management skills.
Self-starter with proven ability to work independently while managing multiple customer engagements.
Willingness to travel regularly to customer locations across Europe.
Excellent English skills are required.

Nice To Haves

Experience working with financial institutions, like private banking, wealth management, custody, payments, treasury, or capital markets.
Background in Bitcoin, blockchain, digital assets, tokenization, or fintech.
Experience integrating enterprise software using APIs and modern integration frameworks.
Knowledge of cloud platforms, containerized deployments, or infrastructure automation.
Familiarity with Layer-2 technologies and digital asset infrastructure.
Experience contributing product feedback from customer implementations into engineering roadmaps.

Responsibilities

AI-first prototyping: Use AI-assisted development to stand up minimum viable solutions or proof of concepts on short turnaround notice, proving Enterprise Product value early in an engagement and hardening the winning prototypes into use case based playbooks.
Tech Pre-Sales: Support Enterprise Sales in technical pre-sales, RFP/RFI and security questionnaire responses; contribute to SOW scoping, effort estimation, and scope-change management.
Delivery: Own the technical delivery of Blockstream enterprise software from project kickoff through production deployment and post launch support.
Financial Institutions: Work directly with financial institutions to understand business processes, operational workflows, and technical environments.
Configure, deploy, and optimize Blockstream products based on customer requirements and approved solution designs.
Success Criteria: Execute implementation planning, system configuration, testing, User Acceptance Testing (UAT), production deployment, and post-go-live support. Define success criteria, milestones and own implementation.
Deliver administrator and end-user enablement sessions to ensure successful customer adoption.
Enterprise integration: Integrate with core banking and capital-markets systems.
Controlled environments: Deploy into on-premise, network-isolated, and air-gapped banking environments under formal change control, producing the security and audit evidence that compliance and pen-test reviews require.
Design and implement integrations between Blockstream enterprise products and customer systems using required integration interfaces and data pipeline technologies.
Troubleshoot complex technical, configuration, and integration challenges throughout the implementation lifecycle.
Work closely with customer engineering teams to ensure secure, scalable, and production-ready deployments.
Develop reusable deployment assets, implementation playbooks, technical documentation, and best practices.
Collaborate closely with Engineering to resolve product issues and improve implementation quality.
Embed directly with customer teams to gain a deep understanding of their operating environment and technical challenges.
Facilitate technical workshops, architecture discussions, and implementation planning sessions.
Act as a trusted technical advisor throughout the implementation lifecycle.
Build strong relationships across customer Technology, Operations, Security, and Engineering functions.
Turn implementation learnings, customer feedback, and product enhancement opportunities into code.
Identify repeatable deployment patterns across engagements and contribute to standardized implementation methodologies.
Partner with Product Management and Engineering to shape the roadmap and improve platform capabilities based on real customer implementations.
Help accelerate customer time-to-production through continuous improvement of deployment frameworks and best practices.