Forward Deployed Engineer, Integrations
About The Position
Sardine is hiring a Forward Deployed Engineer to lead client onboarding for its fraud and compliance products. The role manages end-to-end integrations, translates technical requirements into practical solutions, and helps ensure successful deployments. It is hands-on and involves close collaboration with clients and internal teams in a fast-paced environment. The position is remote-first for candidates in the US or Canada, West Coast. Employees work from a home base in the country where they are hired; work is flexible within that country rather than borderless. The role is suited to someone who can solve complex problems with scalable solutions and manage implementation projects through completion.
Requirements
- At least 4 years in technical roles such as Integrations Engineer, QA Engineer, Technical Account Manager, Solutions Architect, Systems Analyst, or Forward Deployed Engineer, with strong execution skills, integration and automation expertise, and experience working with multiple internal and external technical teams.
- At least 2 years of B2B SaaS experience in a relevant domain such as payments, fraud, risk, or compliance.
- Excellent written and verbal communication skills, including the ability to explain complex technical and business concepts to technical and non-technical audiences.
- Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion.
- Experience with basic SQL querying and JSON payload analysis.
- Experience with API specifications such as OpenAPI, web development, and writing scripts to build internal tools, using technologies such as Bash, Python, SQL, Ruby, Golang, or Postman.
Responsibilities
- Manage implementation and integration efforts for fraud and compliance products.
- Work closely with clients and provide end-to-end support during onboarding.
- Own APIs, SDK documentation, integration guides, and other support documents.
- Analyze client requirements from technical and functional perspectives and design solutions based on a deep understanding of Sardine’s systems and product capabilities.
- Manage implementation projects, including monitoring quality, managing timelines, mitigating risk, and driving deliverables.
- Understand customers’ business problems, technical requirements, and success criteria, and provide solutions using Sardine’s technology.
- Provide product feedback to internal stakeholders based on client-facing experience.
Benefits
- Generous compensation in cash and equity.
- Early exercise for all options, including pre-vested options.
- Remote-first culture and the ability to work from anywhere within the country of hire.
- Flexible paid time off and a year-end break.
- Health, dental, and vision coverage for employees and dependents in the US and Canada.
- 4% matching in 401(k) or RRSP in the US and Canada.
- MacBook Pro provided.
- One-time home office setup stipend.
- Monthly meal stipend.
- Monthly social meet-up stipend.
- Annual health and wellness stipend.
- Annual learning stipend.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
