Forward Deployed Engineer

Motorq•San Francisco, CA

42d•Remote

About The Position

About Motorq Every day, cars are wirelessly transmitting real-time data directly from their onboard systems. Most of that data goes unused. Motorq (pronounced mo-torque) is changing that. We’re the leading Connected Vehicle Intelligence platform, built in direct partnership with the world’s largest automotive manufacturers — 25+ brands and counting. We deliver AI-powered solutions for some of the world's largest fleets, car rental companies, dealerships, and lenders, helping them improve operations, cut fuel consumption, and reduce accidents. Our leadership team brings interdisciplinary experience across automotive engineering, AI, data science, and SaaS. Headquartered in San Francisco with offices in Chennai, Bengaluru, and Seattle, Motorq has raised a $40M+ Series B and is growing rapidly across new geographies and use cases. We're a team of people who dream big, hold each other to a high standard, and run toward hard problems. If you want to own meaningful work at a company with real traction and a multi-billion dollar market opportunity, we'd love to meet you. The Role Some of the most important moments in a customer relationship happen in the room — when a demo lands perfectly, when a prototype makes an abstract capability suddenly real, or when a workshop shifts how a customer thinks about what's possible with connected vehicle data. The Forward Deployed Engineer (FDE) at Motorq lives for those moments. The FDE is a technical generalist and customer-facing engineer who operates across both new business and existing accounts. On the sales side, you partner with Account Executives to demonstrate Motorq's platform compellingly, run technical discovery, and build custom prototypes that bring prospective customers' specific use cases to life. On the customer side, you work alongside Strategic Customer Executives and the Customer Success team to drive deep product adoption, lead technical workshops, and evangelize Motorq's full capabilities — including our growing AI and agentic product layer — to users and technical stakeholders within our most important accounts. This role requires a rare combination: the technical depth to build and demonstrate real solutions, the communication skills to explain complex ideas to non-technical audiences, and the customer empathy to understand what someone actually needs before proposing how to solve it. You will travel regularly to be present where it matters most — at customer sites, workshops, and industry events.

Requirements

3+ years of experience in a technical, customer-facing role — solutions engineering, forward deployed engineering, technical consulting, or similar.
Proficiency in at least one scripting or programming language and comfort working with REST APIs, JSON, and data querying tools (SQL, Snowflake, or similar).
Familiarity with data science concepts — including data pipelines, exploratory analysis, statistical reasoning, and working with large structured datasets — sufficient to engage credibly with data engineering and analytics counterparts.
Experience building demos, prototypes, or proof-of-concept applications in a sales or customer success context.
Familiarity with AI/ML concepts and tools — LLMs, agents, data pipelines — and the ability to demonstrate AI-powered features credibly to technical and non-technical audiences.
Strong written and verbal communication skills — able to produce clear technical documentation and lead engaging workshops with diverse stakeholder groups.
Willingness and ability to travel regularly (approximately 8–10 business days per month) to customer sites across the US.

Nice To Haves

Background in fleet management, telematics, automotive software, IoT, or connected vehicle platforms is a strong plus.

Responsibilities

Support pre-sales cycles by leading technical discovery, delivering compelling platform demonstrations, and building custom proof-of-concept prototypes tailored to prospective customers' specific use cases and data environments.
Design and facilitate technical workshops with prospective and existing customers — helping them understand Motorq's data model, API capabilities, AI features, and integration patterns in the context of their own operations.
Develop reusable demo environments, sample applications, and prototype templates that showcase Motorq's platform across key use cases — fleet maintenance, driver safety, fuel management, vehicle recovery, EV health, and more.
Work alongside Strategic Customer Executives and Technical CSMs to drive adoption within existing accounts — identifying underutilized capabilities, removing technical barriers, and helping customers unlock more value from the platform.
Evangelize Motorq's AI and agentic product capabilities — including LLM-powered insight engines and automated fleet workflows — to both technical and business audiences.
Serve as a technical bridge between customers and Motorq's Product and Engineering teams — surfacing real-world use cases, feeding implementation feedback into the roadmap, and helping shape what gets built next.
Contribute to Motorq's external technical presence — developer documentation, technical blog posts, conference talks, and community engagement — helping establish Motorq as the go-to platform for connected vehicle intelligence.
Travel regularly to customer sites across the US to deliver workshops, support proof-of-concept engagements, and strengthen relationships with technical counterparts.