Forward Deployed Engineer
About The Position
Trail is the context layer AI agents run on. We're building the missing layer between your company's rules, exceptions, and institutional knowledge and the agents trying to act on them. It's a governed graph that lets any agent or platform, including Trail agents, make the right call on your most complex business processes. Agents today fail not because models are weak, but because they're never given the judgment a business builds up over years. We're fixing that. The Role We're looking for a technically strong, customer-focused Forward Deployed Engineer to help enterprise customers build and scale Agentic AI — from first conversation to production.
Requirements
- 2+ years as a Forward Deployed Engineer or software engineer — startup experience preferred; founder or founding engineer background is a plus.
- Proficiency in at least one language: Python, Go, JavaScript, or similar.
- Ability to proactively surface customer challenges during onboarding.
- End-to-end ownership mindset — you figure out what you don't know and get it done.
- A humble, collaborative attitude with a high-output, multi-project operating style.
Responsibilities
- Be the technical partner for customers, driving deployments from ideation to production.
- Translate customer problems into clear requirements (PRDs, workflows, success criteria) and build them.
- Collaborate with Product, Engineering, and Solutions teams to build platform features.
Benefits
- equity
- benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
