Forklift Mechanic

The Raymond Corporation • Plainfield, IL

7d • $28 - $38

About The Position

The Forklift Mechanic (also described as a Forklift Field Service Technician) provides field service to customers in the Naperville/Plainfield, Illinois territory and surrounding area. The role involves diagnosing and repairing electro-mechanical problems, completing installations, and performing scheduled maintenance and unscheduled repairs according to customer requirements. The technician analyzes breakdowns, recommends corrective actions, and carries out repairs efficiently and professionally while maintaining strong customer relationships.

The position requires knowledge of mechanical, electrical, and hydraulic systems and material handling equipment, as well as the ability to read schematics, maps, blueprints, and manuals. Work includes operating forklifts and performing repairs in restricted spaces, including operator compartments 16 to 20 inches wide. The role involves regular walking and standing, physical tasks such as lifting and moving equipment or materials, and frequent communication with customers and team members. A company service van, gas card, and required tools are provided.

Requirements

• High school diploma or GED.
• One to three years of mechanical, electrical, and hydraulic experience in a similar environment, or equivalent vocational education.
• Valid driver's license and clean driving record.
• Proficiency in reading schematics, maps, blueprints, and manuals.
• Knowledge of mechanical, electrical, and hydraulic systems and material handling equipment.
• Strong interpersonal skills, ability to exchange information courteously, and commitment to exceptional customer relations.
• Ability to safely operate various equipment and personal hand tools and use available support resources effectively.
• Ability to operate a forklift and safely fit inside a 16- to 20-inch-wide operator compartment to perform repairs in restricted, confined spaces.
• Ability to regularly lift and move up to 20 pounds, frequently lift and move up to 50 pounds, occasionally lift and move up to 100 pounds, and rarely lift over 110 pounds.
• Ability to perform regular reaching, handling, pushing, and pulling; frequent stooping, kneeling, crouching, and crawling; and occasional climbing and balancing.
• Ability to walk and stand for extended periods and regularly talk and hear to communicate with team members and customers.

Responsibilities

• Diagnose electro-mechanical issues and complete installations.
• Perform unscheduled repairs and scheduled maintenance based on customer requirements.
• Analyze breakdown situations, recommend corrective actions to customers, and execute repairs efficiently and professionally.
• Demonstrate professionalism and foster positive customer relationships while delivering superior customer service.

Benefits

• Flexible scheduling with a choice of a four-day work week with 10-hour shifts or a five-day work week with 8-hour shifts.
• Paid travel time after the initial 30 minutes per day.
• Comprehensive benefits package available within 30 days of hire, including medical, dental, and vision coverage, 401(k) with 100% company match up to a 5% employee contribution, FSA/HSA, parental leave, tuition assistance, Employee Assistance Program, profit sharing, and 18 paid days off each year.
• Company-provided tools and a well-maintained service van equipped with a company-paid gas card.
• Referral bonus programs.
• Ongoing support for personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED