Forklift Mechanic

The Raymond Corporation • Appleton, WI

4d • $26 - $36

About The Position

Associated is hiring a Forklift Mechanic / Field Service Technician for the Appleton, Wisconsin territory. The role delivers customer service through diagnosis and repair of electro-mechanical problems, equipment installations, and scheduled and unscheduled maintenance. The technician analyzes breakdowns, recommends corrective actions, and completes repairs professionally while building positive customer relationships.

The position offers a choice of a four-day work week with 10-hour shifts or a five-day work week with 8-hour shifts. Travel time is paid after the first 30 minutes per day. The stated wage range is $26–$36 per hour, based on experience. The company provides required tools and a well-maintained service van with a company-paid gas card.

The work requires safely fitting and performing mechanical repairs in a forklift operator compartment measuring 16 to 20 inches wide, including work in restricted and confined spaces. Physical activities include lifting and moving loads of varying weights, walking and standing for extended periods, reaching, handling, pushing, pulling, stooping, kneeling, crouching, crawling, climbing, balancing, talking, and hearing.

Requirements

• Proficiency in reading schematics, maps, blueprints, and manuals.
• Knowledge of mechanical, electrical, and hydraulic systems and material handling equipment.
• Strong interpersonal skills, the ability to exchange information courteously, and a commitment to exceptional customer relations.
• Ability to safely operate various equipment and personal hand tools and to use available support resources effectively.
• High school diploma or GED, plus one to three years of mechanical, electrical, and hydraulic experience in a similar environment, or equivalent vocational education.
• Valid driver's license and clean driving record.
• Ability to safely fit in a 16-to-20-inch-wide forklift operator compartment and perform mechanical repairs in restricted, confined spaces.
• Physical ability to regularly lift and move up to 20 pounds, frequently lift and move up to 50 pounds, occasionally lift and move up to 100 pounds, and rarely lift over 110 pounds.

Responsibilities

• Diagnose electro-mechanical issues, complete installations, and perform unscheduled repairs and scheduled maintenance according to customer requirements.
• Analyze breakdown situations, recommend corrective actions to customers, and execute repairs efficiently and professionally.
• Demonstrate professionalism and foster positive customer relationships while providing superior customer service.

Benefits

• Flexible work schedule: choice of four 10-hour days or five 8-hour days.
• Paid travel time after the initial 30 minutes per day.
• Comprehensive benefits package available within 30 days of hire, including medical, dental, and vision coverage.
• 401(k) with 100% company match up to a 5% employee contribution.
• FSA/HSA.
• Parental leave.
• Tuition assistance.
• Employee Assistance Program.
• Profit sharing.
• 18 paid days off each year.
• Company-provided tools and a well-maintained service van with a company-paid gas card.
• Referral bonus programs.
• Retirement plans.
• Ongoing support for personal and professional development.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED