Forklift Mechanic

The Raymond Corporation•Wausau, WI
•$26 - $36

About The Position

Associated is hiring a Forklift Mechanic / Field Service Technician for the Wausau, Wisconsin territory. The technician provides field service to customers by diagnosing and repairing electro-mechanical issues, completing installations, and performing scheduled maintenance and unscheduled repairs. The role includes analyzing equipment breakdowns, recommending corrective actions, and completing repairs professionally while maintaining positive customer relationships. The position offers a choice of a four-day work week with 10-hour shifts or a five-day work week with 8-hour shifts. The role requires working in restricted spaces, including operating a forklift within a tight operator compartment measuring 16 to 20 inches wide. Technicians regularly walk and stand, communicate with customers and team members, and perform physical tasks such as lifting, reaching, pushing, pulling, stooping, kneeling, crouching, and crawling. A company service van, company-paid gas card, and required tools are provided.

Requirements

  • Proficiency in reading schematics, maps, blueprints, and manuals.
  • Knowledge of mechanical, electrical, hydraulic, and material handling equipment.
  • Strong interpersonal skills and the ability to exchange information courteously with customers.
  • Ability to safely operate various equipment and personal hand tools, and to use available support resources effectively.
  • High school diploma or GED, plus one to three years of mechanical, electrical, and hydraulic experience in a similar environment, or equivalent vocational education.
  • Valid driver's license and clean driving record.
  • Ability to safely fit inside a 16-to-20-inch-wide forklift operator compartment and perform mechanical repairs in restricted, confined spaces.
  • Ability to regularly lift and move up to 20 lbs., frequently lift and move up to 50 lbs., occasionally lift and move up to 100 lbs., and rarely lift over 110 lbs.
  • Ability to perform the physical activities described, including extended walking and standing, regular reaching, handling, pushing, and pulling, and frequent stooping, kneeling, crouching, and crawling.

Responsibilities

  • Diagnose electro-mechanical issues and complete equipment installations.
  • Perform unscheduled repairs and scheduled maintenance according to customer requirements.
  • Analyze breakdown situations, recommend corrective actions to customers, and complete repairs efficiently and professionally.
  • Demonstrate professionalism and foster positive customer relationships while delivering customer service.

Benefits

  • Flexible choice of a four-day work week with 10-hour shifts or a five-day work week with 8-hour shifts.
  • Paid travel time after the initial 30 minutes per day.
  • Medical, dental, and vision benefits available within 30 days of hire.
  • 401(k) with 100% company match up to a 5% employee contribution.
  • Flexible spending account (FSA) and health savings account (HSA).
  • Parental leave.
  • Tuition assistance.
  • Employee Assistance Program.
  • Profit sharing.
  • 18 paid days off each year.
  • Company-provided tools and a well-maintained service van with a company-paid gas card.
  • Referral bonus programs.
  • Retirement plans and ongoing support for personal and professional development.
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