Forklift Mechanic - Industrial Equipment - CAT

WIESE GROUP•Mount Vernon, IL

About The Position

Wiese is seeking a Service Technician to repair customers’ material-handling equipment in Mount Vernon, Illinois. The role services a wide range of equipment, including forklifts, aerial lifts, utility vehicles, and floor-care equipment. The technician serves as a point of contact between Wiese and its customers, representing the company professionally while providing mechanical repairs and customer service. Wiese has been in business for over 80 years.

Requirements

  • Strong multitasking and time-management skills, with the ability to prioritize work and self-manage.
  • Ability to lift 50 pounds and crouch or crawl in confined areas.
  • Comfort working at heights above 15 feet.
  • Valid driver’s license and a clean driving record may apply.
  • Provide your own hand tools.
  • Working knowledge of computer systems and ability to quickly learn the company’s software to complete online work orders.
  • Demonstrable verbal and non-verbal customer-service skills.
  • Successful completion of a pre-employment drug screen, physical exam, comprehensive background record check, and motor vehicle record check; proof of employment eligibility through E-Verify is required.

Responsibilities

  • Actively support, promote, and lead safety initiatives; follow safety policies and procedures, work safely, and report unsafe work or environments to management.
  • Troubleshoot customer equipment problems.
  • Consult customers and obtain their approval before making repairs.
  • Complete and submit required paperwork, including online work orders.
  • Provide customer service and offer additional Wiese services, value-added items, and equipment based on potential customer needs.
  • Manage and prioritize workload effectively.
  • Perform hazard assessments for each job and maintain safe work practices and quality control.
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