Foreclosure Title Associate, Default Services-Pre-Foreclosure Title

ServiceLink • Irvine, CA

1d • $22 - $26 • Hybrid

About The Position

ServiceLink is seeking a detail-oriented Foreclosure Title Associate to join its mortgage services team. This hybrid position requires working in the Irvine, California office at least 2–3 days per month; candidates must live within reasonable commuting distance and be willing to work onsite as needed. Applicants must be authorized to work full-time in the United States without requiring employment visa sponsorship now or in the future.

The associate supports the business unit by opening, managing, and tracking national title orders; helping implement new clients; providing daily order reporting; and responding professionally and promptly to inquiries and feedback from clients, internal staff, and asset management companies. The role requires strong customer service and communication skills, attention to detail, the ability to meet tight deadlines and multitask across multiple systems, and the ability to learn new skills, processes, and procedures quickly.

Requirements

• High school diploma or equivalent.
• At least 1 year of administrative work and customer service experience.
• Knowledge of the real estate and title insurance industries and vendor management.
• Demonstrated customer service skills.
• Advanced computer skills and proficiency with Microsoft software products.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment, including working in multiple systems at once.
• Excellent verbal and written communication skills.
• Ability to learn new skills, processes, and procedures quickly.
• Must be authorized to work full-time in the United States without requiring employment visa sponsorship now or in the future.
• Must be located within reasonable commuting distance of the Irvine, California office and willing to work onsite as needed.

Responsibilities

• Open, manage, and track national title orders.
• Assist with setting up and implementing new clients.
• Provide daily reporting of new national title orders and communicate with the business about turn times.
• Maintain open communication with internal staff, national attorneys, clients, management, and other parties.
• Serve as a contact for client issue escalation.
• Address inquiries and feedback from clients, internal staff, and asset management companies professionally and in a timely manner.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED