Ford Sales Consultant

Bob Bell Ford of Bel Air•Bel Air, MD

About The Position

Bob Bell Ford of Bel Air is seeking a motivated and experienced Sales Associate to provide exceptional customer service and drive sales for Ford vehicles. Compensation includes a $500 weekly salary plus commissions and bonuses, with earning potential of up to $120,000 or more per year. The Sales Consultant guides customers through vehicle selection, demonstrations, test drives, and the sales process, while developing lasting customer relationships and following up on prospective sales. The role requires knowledge of Ford vehicles, pricing, promotions, optional packages, and technology; accurate and timely completion of sales documentation; and collaboration with dealership finance and service departments to provide a seamless customer experience. The position reports to the General Sales Manager. The dealership offers training programs, advancement opportunities, a progressive culture, and a flexible work schedule. The dealership is closed Sundays; Saturday hours are 9 a.m. to 6 p.m.

Requirements

At least one previous job involving customer experience.
Strong communication skills with customers and team members.
Professional, well-groomed personal appearance.
A proven record of achieving sales targets and providing excellent customer service.
Ability to work well in a team environment.
Ability to learn new vehicle products and features.
Knowledge of basic computer programs and ability to learn dealership software.
Valid driver's license and clean driving record.
High school diploma or equivalent.
Ability to pass background checks and drug screening.
Availability to work flexible hours and weekends.

Nice To Haves

Self-starter mentality and ambitious spirit.

Responsibilities

Engage with customers professionally to understand their needs and preferences.
Maintain customer relationships and create lasting customer loyalty.
Help customers select vehicles by asking questions and listening to their responses.
Conduct vehicle demonstrations and test drives to explain vehicle features and benefits.
Develop expertise in Ford products, optional packages, and current technology.
Perform professional demonstrations of new and used vehicles.
Follow up with prospective customers by phone, email, and in person to convert leads into sales.
Provide customer service throughout the sales process, from initial inquiry through post-sale follow-up.
Learn to overcome objections and perform effectively in sales situations.
Meet and exceed sales targets using effective sales techniques and strategies.
Maintain current knowledge of Ford vehicles, pricing, and promotions.
Collaborate with finance and service departments to support a seamless customer experience.
Complete sales documentation accurately and promptly.
Report objectives, planned activities, reviews, and analysis to the General Sales Manager.