Foodservice Technician

Tech-24 A Commercial Food Service Repair Company Inc•Elkridge, MD
•$35 - $45•Onsite

About The Position

The Foodservice (Hot-Side) Technician diagnoses, maintains, and repairs commercial cooking equipment at customer locations. Working independently in the field, the technician uses troubleshooting ability and mechanical aptitude to help ensure kitchen equipment operates safely and efficiently, minimize downtime, and support business continuity while providing excellent customer service. The position involves responding to service calls, performing preventative maintenance, verifying equipment operation after repairs, documenting work, communicating with customers, and maintaining truck inventory. The technician also follows safety regulations and company policies, participates in ongoing training and an assigned on-call rotation, and represents Tech24 professionally. The advertised compensation range is $35–$45. Final compensation depends on experience, certifications, skills, and qualifications; advanced commercial hot-side expertise may be considered toward the higher end of the range.

Requirements

  • Valid driver’s license with a clean driving record.
  • Strong gas and/or electric troubleshooting experience.
  • Solid understanding of mechanical systems and electrical components.
  • Excellent customer service and communication skills.
  • Ability to work independently with minimal supervision.
  • Ability to lift up to 50+ lbs. and work in varying indoor and outdoor conditions.
  • Ability to climb ladders, work from heights, and crawl in tight quarters.
  • Own industry-standard hand tools.
  • Willingness to participate in an on-call rotation as needed.

Nice To Haves

  • 3–5+ years of commercial cooking equipment repair experience is preferred.

Responsibilities

  • Diagnose, troubleshoot, and repair commercial cooking equipment, including ovens, fryers, steamers, griddles, warmers, mixers, dishwashers, flattops, and holding cabinets.
  • Perform preventative maintenance to support safe and efficient equipment operation.
  • Test components and verify proper operation after repairs.
  • Document service calls, parts used, labor hours, and customer interactions in the company system.
  • Communicate repair status, recommendations, and timelines clearly to customers.
  • Manage truck inventory to ensure appropriate parts and tools are stocked.
  • Respond to service calls in a timely and professional manner.
  • Represent the company professionally and deliver high-quality customer service.
  • Follow safety regulations and company policies.
  • Participate in ongoing technical training and professional development.
  • Participate in an on-call rotation as assigned.

Benefits

  • Weekly pay.
  • Company vehicle, gas card, uniforms, and phone provided.
  • Generous paid time off, paid holidays, and birthday off.
  • Medical, dental, vision, and short-term disability coverage, effective the first of the month following hire.
  • Company-paid long-term disability and basic life insurance.
  • Manufacturer-certified programs and company training opportunities.
  • 401(k) with company match and immediate vesting.
  • Employee Assistance Program with confidential counseling and support, including financial and legal resources.
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