Food Team Lead
About The Position
At Coffee Cup Travel Plazas, our team is our most important guest! This isn’t just a job—it’s an opportunity to grow, have fun, and be part of a team that values hard work, community, teamwork, efficiency, and autonomy. We create a positive, focused workplace where both our team and guests thrive! This individual is fully trained in all team responsibilities and takes on additional leadership in the manager’s absence. They oversee daily food operations, ensuring all company standards are met across food preparation, customer service, and team performance, while handling additional duties as needed to support the operation.
Requirements
- Must be at least 18 years old with a high school diploma or equivalent.
- Read and understand all checklists, manuals, and pertinent building operation manuals.
- Use technology as directed.
- Cross-train and work in all food areas.
- Quickly and accurately operate all point-of-sale systems.
- Must be able to work a flexible schedule that includes: Minimum of 2 nights a week, Rotating weekends, Some holidays.
Nice To Haves
- Supervisory experience is preferred but not required.
Responsibilities
- Leads shift operations in the absence of the manager, including supervising, training, opening/closing, food readiness, and managing breaks and transitions.
- Coaches, motivates, and develops team members to strengthen performance and consistency. Sets the standard by confidently executing all tasks with accuracy and efficiency.
- Works alongside the team, stepping in where needed to ensure smooth, timely operations.
- Upholds all health, food safety, and company safety standards without exception.
- Ensures full compliance with franchise programs and operational expectations.
- Delivers fast, accurate service while maintaining high product quality and a strong guest experience.
- Take ownership of additional responsibilities as assigned to support overall operation success.
Benefits
- Weekly pay
- 401(k) with company match
- Paid Time Off
- Premium pay for overnight shifts
- Opportunities for wage increases (after certifications & annual merit review)
- Scholarship opportunities for recent grads and children of team members (select locations)
- Employee Assistance Program (EAP)
- Coffee Cup Wellness Program
- Team recognition rewards
- Free birthday meal
- 50% shift meal discount
- Referral bonuses
- Years of Service gifts & bonuses
- Free coffee & fountain drinks while on shift
- Corporate Coaching for personal & professional growth
- Company-sponsored health plan
- Health Savings Account (HSA)
- Vision, Dental, & Life Insurance
- Flexible Spending Accounts (medical & childcare)
- Short-Term Disability coverage
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
