Lead Food Services Team Member

Pilot CompanyBig Springs, NE
$15 - $18Onsite

About The Position

The purpose of this job is to provide operational support to the restaurant management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed.

Requirements

  • Previous experience or working knowledge of restaurant operations
  • Incredible customer service skills & the ability to help maintain a customer focused culture
  • Must be proficient with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays
  • Background check is required

Responsibilities

  • Maintains Brand and PTC restaurant operational standards
  • Executes shift plan
  • Follows up assigned tasks
  • Assists management team
  • Works hourly positions
  • Monitors food prep and register procedures and cash handling policies and processes
  • Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards
  • Provides direction to team members during shift
  • Ensures restaurant cleaning processes and methods are followed
  • Monitors labor usage and break policy according to Blue Cube
  • Adheres to restaurant plans/objectives as set by Restaurant General Manager
  • Assists with training and cross training of team members as directed
  • Adheres to all Brand and PTC processes and policies
  • Monitors register procedures and cash handling policies and processes
  • Maintains safe working conditions by following all safety and security policies and processes
  • Ensures all team members are adhering to Brand and PTC’s dress code standards
  • Follows all Brand maintenance processes and methods
  • Advises Restaurant General Manager as to performance/discipline problems
  • Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
  • Ensures compliance of Brand and PTC marketing and ensures products are available and fresh
  • Works hourly positions
  • Other duties as assigned by management

Benefits

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay
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