Food Services Supervisor

Bienvivir All-Inclusive Senior Health • El Paso, TX

1d • $20 - $30

About The Position

The Food Services Supervisor oversees day-to-day food service activities in an assigned Center Kitchen under the supervision of the Food Services Assistant Manager and Food Services Manager. The role supervises Kitchen staff and ensures the preparation and service of meals for Participants and staff, kitchen sanitation and maintenance, inventory management, ordering and receiving supplies, and completion of required documentation in accordance with organization policies and regulatory requirements. The Supervisor also maintains communication with Participants and awareness of their diets and food preferences, and supports the Food Services Manager and Assistant Manager with other assigned duties.

The position includes leadership and staff supervision, food service operations, administrative and reporting responsibilities, and equipment and facility maintenance coordination. It also covers cooking and other Kitchen duties as needed, including coverage during staffing shortages.

Requirements

• High School Diploma or GED equivalency.
• Two years of experience in food service supervision or equivalent.
• Current Food Protection Management Card.
• CPR certification.
• Current TB results.

Responsibilities

• Oversee day-to-day operations of the assigned Center Kitchen.
• Maintain high standards for sanitation, meal quality, Participant and customer satisfaction, and service.
• Maintain accurate inventories of food products and adhere to monthly and fiscal-year Kitchen budgets.
• Oversee Kitchen cleanliness and ensure scheduled cleaning logs are current.
• Orient, train, and reinforce responsibilities for Food Service staff in food quality, service, sanitation, food safety, and employee safety; address Department training needs.
• Coordinate with Food Service management to recruit, hire, and supervise Kitchen staff.
• Participate in New Hire Orientation and provide departmental orientation for new hires.
• Coordinate informal counseling and proposed progressive discipline in accordance with HR policy; develop or monitor Performance Improvement Plans when warranted.
• Conduct weekly Kitchen walk-through inspections, staff performance evaluations, and daily team meetings.
• Promote a positive work environment and provide customer service to all departments.
• Ensure Kitchen Operations comply with Texas Food Establishment Rules.
• Order and receive food products, inspect received food for quality, and manage food storage and rotation to ensure adequate supplies.
• Attend meetings and share information needed by Kitchen staff and other departments.
• Maintain and follow menus and required spreadsheets.
• Ensure meals are served on time and at appropriate temperatures, and that physician- or dietitian-prescribed dietary requirements are followed.
• Ensure food requisition requests are completed on time.
• Audit 20 Participant meal trays per Center each month and evaluate quality and service improvements.
• Work with the Emergency Preparedness Team on emergency and disaster plans and maintain adequate emergency subsistence for Participants and staff.
• Assist Food Service staff with assigned duties and perform cooking or cover Kitchen positions when staffing shortages occur.
• Oversee production, packaging, and distribution of Home Delivered meals.
• Ensure staff vending machines are stocked and operational.
• Compile and maintain departmental data and accurate, timely end-of-month and other reports.
• Investigate non-compliance issues, grievances, incidents, inspection findings, and regulatory issues; report findings to Kitchen Management to coordinate corrective action plans.
• Prepare, organize, and place menus in binders before new menu cycles; review and audit new menus and menu spreadsheets.
• Verify staff PTO and ensure Center coverage; maintain and approve kitchen staff payroll in the TimeForce system and provide payroll backup for other Kitchen Supervisors during PTO.
• Create staff lunch menus for Centers in a timely manner.
• Complete documentation required for Participant Meal Intakes.
• Recommend fiscal-year budget proposals to Kitchen Management.
• Ensure invoices are coded, approved, logged, and submitted to the Food Service Manager.
• Ensure Quality Improvement projects are completed accurately and on time.
• Communicate with the Nutrition Department when Diet Cards need updating.
• Participate in reviewing, developing, and implementing Standard Operating Procedures and Policies.
• Initiate and monitor external equipment maintenance requests through completion, and initiate or monitor internal facility or utility maintenance requests.
• Schedule preventive maintenance with contracted companies and maintain equipment in safe, functional condition to reduce injury risk.
• Help maintain the Home-Delivered Meals van, including arranging vehicle maintenance and repairs and dropping off and picking up the vehicle at the service center.

Benefits

• 100% of employee-only medical monthly premiums for eligible employees working 30 or more hours per week.
• 100% of employee-only dental monthly premiums for eligible employees working 30 or more hours per week.
• Affordable vision monthly premium for employee-plus-family coverage for eligible employees working 30 or more hours per week.
• 100% of basic life insurance for a benefit amount of $10,000 for eligible employees working 30 or more hours per week.
• Safe harbor matching contributions for the 403(B) retirement savings account.
• Up to 15 days of paid time off based on paid hours per pay period.
• 11 company-observed paid holidays.
• Education and tuition reimbursement.
• Mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED