FOOD SERVICES SUPERVISOR/EXPERT

State of Arkansas•Mena, AR
•$47,397 - $70,148

About The Position

The Food Services Supervisor/Expert is a mid-level supervisory role responsible for managing food service operations and staff within a specific department or facility. The position oversees food preparation, ensures food safety compliance, and supports the Food Services Manager in operational tasks. The Supervisor/Expert provides expertise in food service operations, mentors staff, and maintains high standards of service quality. Depending on the hiring agency’s operational needs, the role may include supervisory duties or serve as a senior technical expert. The position may oversee full bar operations, including alcohol service compliance, staff oversight, and bar inventory management. Bar procedures must meet Arkansas alcohol service regulations and departmental standards.

Requirements

  • At least three years of experience in a kitchen or food preparation environment, including at least one year in a leadership capacity.
  • Must obtain and maintain ServSafe Food Manager Certification within six months of hire.
  • Strong understanding of food safety and sanitation regulations and practices.
  • Leadership and team management skills, including the ability to train, motivate, and supervise food service staff.
  • Ability to maintain and monitor inventory and supplies for food service operations.
  • Problem-solving skills to address operational challenges in food preparation or service.
  • Excellent customer service and communication skills.
  • Knowledge of menu planning and nutritional requirements.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Ability to operate scheduling software, menu analysis tools, and electronic reporting systems.
  • Comfort completing digital documentation, inventory records, and operational reports.

Nice To Haves

  • Experience in institutional or large-scale food service operations is preferred.

Responsibilities

  • Supervise and coordinate daily food service operations, ensuring meals are prepared, served, and stored according to state regulations.
  • Oversee cooks, food service workers, and other staff; provide guidance and training to meet operational standards.
  • Interview candidates; recommend staff for hiring or termination; assign and review work; counsel employees; and evaluate performance.
  • Conduct quality control checks to maintain food safety and meal quality standards.
  • Monitor inventory and assist with ordering food and supplies to maintain adequate stock.
  • Assist with developing and implementing menus that consider dietary needs and preferences.
  • Ensure food service equipment is cleaned and maintained according to safety standards.
  • Meet with special groups or other departments to coordinate activities or accommodations.
  • Assist with budget tracking, expense reporting, and revenue monitoring.
  • Address customer or client feedback, concerns, and complaints promptly.
  • Assist with staff scheduling and timekeeping to ensure adequate shift coverage.
  • Ensure compliance with Arkansas food safety, alcohol service, and labor laws.
  • Oversee full bar operations, including alcohol service compliance, staff oversight, and bar inventory management.
  • Ensure bar procedures comply with Arkansas alcohol service regulations and departmental standards.
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