Food Services Leader - Front of House Catering (Full-Time)

Toledo Zoo • Toledo, OH

12d

About The Position

The Food Services Leader - Front of House Catering oversees the execution of events across the zoo grounds. The role uses event orders (BEOs), supervises food preparation, and trains and directs staff on event days while providing excellent customer service. The position also supports various food service areas and helps ensure smooth operations through inventory management, staff training, and equipment maintenance. It collaborates with vendors, customers, and zoo staff, and follows Toledo Zoo policies and OSHA regulations. The position reports to the Senior Food Services Manager - Catering. It is non-exempt under the Fair Labor Standards Act and eligible for overtime pay for hours worked over 40 in a workweek.

Requirements

• Three to five years of experience in food services management, or an equivalent combination of education, training, and experience that provides the required skills, knowledge, and abilities.
• Required certification in food service sanitation.
• Must be at least 21 years of age.
• Flexible schedule with the ability to work night and weekend hours.
• Valid driver's license and eligibility for coverage by the fleet insurance carrier.

Nice To Haves

• Previous catering experience is preferred.
• A degree in Food Service, Business, or a related field is preferred.

Responsibilities

• Oversee the execution of events across the zoo grounds using event orders (BEOs).
• Supervise food preparation and direct staff on event days.
• Train personnel and provide excellent customer service.
• Supervise personnel and support various food service areas.
• Maintain safety and sanitation.
• Handle cash.
• Assist with inventory management and equipment maintenance.
• Collaborate with vendors, customers, and zoo staff.
• Adhere to Toledo Zoo policies and OSHA regulations.

Benefits

• Access to PNC EarnedIt, powered by DailyPay, allowing employees to access a portion of earned wages before payday, including pay for hours worked that same day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed