Food Services Communications Specialist

JM Family•Deerfield Beach, FL

About The Position

The JM Family College Internship Program provides college students with meaningful work experiences connected to their studies. Interns contribute to their teams, learn about JM Family’s companies and culture, and build skills through learning opportunities and networking events. The Food Services Communications Specialist Intern will gain hands-on experience supporting communications, employee engagement, and program coordination within Food Services. The role involves collaborating with internal and external partners, contributing to initiatives across six cafés, and applying communication and organizational skills in a professional environment. The internship program runs from May 24, 2027, through July 30, 2027. The ideal candidate will be available to work full time during the program. Flexible working arrangements may depend on business needs.

Requirements

  • Be actively enrolled in a bachelor’s, master’s, or other degree-seeking program at an accredited college or university, with a focus in a relevant field; candidates in related fields will also be considered.
  • Have completed at least one semester of coursework.
  • Pursue a degree in Communications, Hospitality, or a related field.
  • Have excellent written and verbal communication skills.
  • Have knowledge of Microsoft programs.
  • Have strong collaboration skills and the ability to work effectively with team members and partners.
  • Be available to work full time during the Summer Internship Program.

Responsibilities

  • Create and coordinate Food Services communication posts for Viva Engage to support employee awareness and engagement.
  • Partner with the Senior Manager to review café financial data, sales reports, and transaction trends and identify patterns in associate purchasing behaviors.
  • Collaborate with Sodexo to develop a Celebrations calendar for each café.
  • Support communications that encourage associate connection and engagement across Food Services.
  • Track promotional activities and evaluate their effectiveness.
  • Analyze menu item popularity, meal preferences, and dining patterns across the portfolio.
  • Contribute to consistent Food Services program delivery across café locations.
  • Support team initiatives focused on associate experience, well-being, collaboration, and diversity and inclusion.
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