Food Services Operations Specialist

Tenet Healthcare•Detroit, MI

About The Position

Coordinates daily food service operations to ensure timely, high-quality food service. Completes opening and closing procedures for the assigned location; conducts inventory; prepares requisitions for food supplies within approved budgetary guidelines; and receives deliveries. Provides professional, technical, or procedural input into policy development and, as directed, procedure and protocol development. Ensures compliance and interprets procedural intent as requested. Monitors workflow and schedules staff accordingly. When requested, provides input on performance appraisals and personnel actions, including hiring, termination, and discipline. Contributes to immediate, daily, and monthly goals and measures for one or more closely related functions, service areas, or processes; compiles periodic performance data; and assists with budget monitoring. The position is at DMC Sinai-Grace Hospital, a hospital offering a range of specialty and other healthcare services and operating outpatient care sites and ambulatory surgery centers. The job description notes that benefit eligibility may vary by location and employment status.

Requirements

High school diploma or an equivalent combination of education and experience.
Two years of experience in food service; experience in a healthcare facility or public institution is preferred.
Analytical ability to gather and interpret data, identify discrepancies or issues, seek advice when precedents are unclear, and determine methods for ensuring compliance with applicable policies and procedures.
Communication and interpersonal skills for routine contact with internal and some external customers or stakeholders, including courtesy, listening, and some discretion and conflict-resolution skills.
Ability to read and comprehend procedures and technical literature in the relevant functional area.
Leadership skills, including willingness to pursue increasing accountability, comfort with decision-making, coaching, teaching, and counseling skills, and the ability to build confidence, inspire others, and garner support.
Technical knowledge of food and supply product specifications.

Nice To Haves

Associate degree or equivalent in a related area, such as food production or nutrition.
Food-service experience in a healthcare facility or public institution.

Responsibilities

Coordinate daily food service operations to ensure timely, high-quality service.
Complete opening and closing procedures for the assigned location.
Complete inventory, prepare food-supply requisitions within approved budget guidelines, and receive deliveries.
Provide professional, technical, or procedural input into policy development.
As directed, contribute to procedure and protocol development, ensure compliance, and interpret procedural intent when requested.
Monitor workflow and schedule staff accordingly.
When requested, provide input on performance appraisals and personnel actions such as hiring, termination, and discipline.
Contribute to the development of immediate, daily, and monthly goals and measures for related functions, service areas, or processes.
Compile periodic unit or area performance data.
Assist in monitoring budgets for related functions or service areas.