Food Services Associate

Toledo Zoo•Toledo, OH

About The Position

The Food Services Associate works under the direct supervision of full-time staff and is responsible for food preparation, customer service, cash handling, and keeping food service areas clean and safe. The role supports the Food Services Department across catering, concessions, and restaurants, and may also provide support to other departments. Duties include operating cash registers, taking orders, serving alcohol, stocking supplies, preparing and cooking food, and maintaining concession areas in accordance with health and safety standards. The ideal candidate is adaptable, works well as part of a team, and is focused on providing guests with a positive experience. The position is non-exempt and part-time under the Fair Labor Standards Act.

Requirements

  • Must be at least 16 years old.
  • Must be able to take direction, work independently, and multitask.
  • Must have the physical ability to work on their feet and outdoors for several hours at a time.
  • Must be available for schedules that include weekdays, weekends, evenings, and holidays.

Nice To Haves

  • Experience in food service, or an equivalent combination of education, training, and experience providing the required skills, knowledge, and abilities.
  • Strong customer service and communication skills.

Responsibilities

  • Prepare and cook food.
  • Provide customer service, take orders, and serve guests.
  • Operate cash registers and follow proper cash handling procedures.
  • Serve alcohol.
  • Stock supplies.
  • Maintain cleanliness and safety in food service and concession areas in accordance with health and safety standards.
  • Work across catering, concessions, and restaurants, and support other departments as needed.

Benefits

  • Access to PNC EarnedIt, powered by DailyPay, a voluntary benefit allowing employees to access a portion of earned wages before payday, including pay for hours worked that same day.
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