Food Services Associate

Toledo Zoo•Toledo, OH

About The Position

The Food Services Associate works under the direct supervision of full-time staff and helps provide guests with a positive food service experience. The position is responsible for food preparation, customer service, proper cash handling, and maintaining clean and safe food service areas. The role supports the Food Services Department across catering, concessions, and restaurants, and may assist other departments as needed. Duties may include operating cash registers, taking orders, serving alcohol, stocking supplies, preparing and cooking food, and maintaining concession areas in accordance with health and safety standards. This is a non-exempt, part-time position under the Fair Labor Standards Act.

Requirements

  • Must be at least 16 years of age.
  • Able to take direction, work independently, and multitask.
  • Strong communication skills and the ability to operate various kitchen and service equipment are essential.
  • Able to work on their feet and outdoors for several hours at a time.
  • Must be available to work weekdays, weekends, evenings, and holidays.

Nice To Haves

  • Experience in food service, or an equivalent combination of education, training, and experience that provides the required skills, knowledge, and abilities.
  • Strong customer service and communication skills.
  • Versatile team player with a strong work ethic and customer-focused attitude.

Responsibilities

  • Prepare and cook food.
  • Provide customer service, take orders, and serve alcohol.
  • Operate cash registers and follow proper cash-handling procedures.
  • Stock supplies.
  • Maintain cleanliness and safety in food service and concession areas, upholding health and safety standards.
  • Work across catering, concessions, and restaurants, and support other departments as needed.

Benefits

  • Access to PNC EarnedIt, powered by DailyPay, a voluntary benefit that allows employees to access a portion of earned wages before payday, including pay for hours worked that same day.
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