Food Services Assistant

Advocate Health • Milwaukee, WI

1d • $19 - $28

About The Position

The Food Services Assistant supports food preparation and service for patients, visitors, and staff. The role assembles patient and mobile meal trays according to approved diet guidelines and portions, prepares snacks, beverages, sandwiches, entrees, salads, and other food items, and maintains food displays and supplies in retail and kitchen areas. The assistant delivers meal trays and stocks nursing units, doctors’ lounges, same-day surgery, and emergency rooms, following established procedures and productivity standards.

The position may include cafeteria customer service, cash-register operation, cash handling, and daily reporting. It also assists with catered and special events, including preparation, setup, presentation, cleanup, and decorating. Additional duties include dishwashing, kitchen and cafeteria cleaning, monitoring food temperatures, and following sanitation and food-safety procedures.

The job requires operation of food-service equipment and frequent standing, walking, reaching, bending, and other physical activity. Work may involve lifting and carrying up to 40 pounds, exposure to kitchen hazards, fumes, odors, dust, and cleaning agents, and entry into patient isolation rooms with appropriate coverings. The position is full time, 40 hours per week, with hours primarily 6:30 a.m. to 3:00 p.m. and some variation. Every other weekend and holiday work is required.

Requirements

• No formal education required.
• No prior experience required.
• Basic knowledge of food service in a hospital, hotel, restaurant, or related environment.
• Ability to read and understand written and oral communications.
• Good communication and customer-service skills to interact effectively with internal and external customers.
• Intermediate computer skills in Microsoft Office or similar products, and ability to use email and the internet.
• Ability to safely and effectively operate necessary equipment, including a dish machine, tray line, and garbage disposal.
• Ability to stand, walk, reach above the shoulders, and perform squatting, bending, twisting, kneeling, and climbing during the shift.
• Ability to lift up to 40 pounds from the floor to a maximum height of 5 feet, and lift and carry up to 40 pounds at waist height for a reasonable distance.
• Ability to push or pull with 20 pounds of force.
• Ability to wear protective clothing when necessary and appropriate coverings when entering patient isolation rooms.

Responsibilities

• Assemble patient and mobile meal trays and meals according to approved diet guidelines, portions, and productivity standards.
• Load and transport food carts and deliver patient meal trays to rooms according to established procedures.
• Serve cafeteria visitors, maintain cafeteria cleanliness, operate the cash register, handle cash, and complete daily reports and balance sheets as needed.
• Perform kitchen and cafeteria cleaning using established sanitation procedures, and wash pots, pans, and dishes.
• Assist with preparation, delivery, setup, cleanup, and presentation of catered and specialized events, including special promotions and decorating.
• Display daily specials and coordinate food preparation and presentation for major catering events.
• Prepare snacks, beverages, sandwiches, and other patient food items according to standardized recipes and approved diet guidelines.
• Prepare, arrange, serve, and replenish food, beverages, and condiments in retail areas and the kitchen.
• Prepare entrees, grill and deli sandwiches, and salads, emphasizing garnishing and presentation.
• Replenish food-service areas with dishes, utensils, glassware, napkins, trays, and other supplies.
• Deliver and stock nursing units, doctors’ lounges, same-day surgery, and emergency rooms according to established procedures and productivity standards.
• Monitor food temperatures and follow procedures for safe food handling and prevention of foodborne illness.

Benefits

• Paid Time Off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health-care and dependent-care expenses
• Adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match
• Financial wellness programs
• Educational Assistance Program
• Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and potential annual performance-based increases

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed