Food Service Worker - 15 hours

Mass General Brigham•Boston, MA

8d•$19 - $26•Onsite

About The Position

The Food Service Worker performs essential duties related to the safe preparation, assembly, distribution, and service of food for hospital patients, visitors, and staff. The role supports daily food service operations through meal service, tray assembly, cafeteria support, sanitation, and kitchen functions while following food safety and customer service standards. The position is scheduled Sunday through Thursday from 4:30 PM to 7:30 PM, for 15 hours per week, and is onsite at 1153 Centre Street.

Requirements

High school diploma or GED preferred; relevant experience may be considered in lieu of formal education.
Previous food service, cafeteria, hospitality, restaurant, healthcare, or customer service experience preferred.
Strong customer service and communication skills.
Ability to work effectively in a team-oriented environment.
Ability to read and communicate in English, depending on position.
Ability to multitask and prioritize responsibilities in a fast-paced setting.
Ability to push and safely transport carts, food trucks, and supplies throughout the facility.
Ability to maintain a clean, organized, and safe work environment.
Strong attention to detail and commitment to quality service.
Flexibility to work in various food service, cafeteria, tray line, and kitchen assignments.
Commitment to upholding I C.A.R.E. standards and departmental policies.

Nice To Haves

Experience working in a fast-paced environment.
Knowledge of food safety, sanitation, and HACCP standards.

Responsibilities

Provide excellent customer service and promptly respond to customer needs and concerns.
Assist with food preparation, meal assembly, and food service operations.
Set up, stock, and maintain food service stations for meal periods.
Accurately and efficiently assemble patient meal trays.
Serve food and beverages in cafeteria and retail dining areas.
Deliver and retrieve meal trays as assigned.
Maintain cleanliness and sanitation of work areas, equipment, and food service stations.
Clean equipment, floors, and workstations following meal service.
Operate kitchen equipment and support daily kitchen functions.
Assist with dishwashing, trash removal, floor care, and other sanitation duties.
Follow HACCP, food safety, sanitation, and infection prevention standards.
Monitor inventory and notify supervisors about shortages, equipment issues, or operational concerns.
Participate in department meetings, training programs, and in-service education sessions.
Assist with onboarding and cross-training team members.
Support departmental goals related to operational excellence, quality, and customer satisfaction.
Perform special cleaning and sanitation projects as assigned.