Food Service Worker - 15 hours

Mass General Brigham • Jamaica Plain, MA

7d • Onsite

About The Position

The Food Service Worker performs essential duties related to the safe preparation, assembly, distribution, and service of food for hospital patients, visitors, and staff. The role supports daily food service operations, including meal service, patient tray assembly, cafeteria support, sanitation, and kitchen functions, while following food safety and customer service standards. The ideal candidate is dependable, team-oriented, and able to work in a fast-paced healthcare environment.

This is an onsite position at Brigham and Women's Faulkner Hospital, scheduled for 15 hours per week, Sunday through Thursday from 4:30 PM to 7:30 PM.

Requirements

• High school diploma or GED preferred; relevant experience may be considered in lieu of formal education.
• Strong customer service and communication skills.
• Ability to work effectively in a team-oriented environment.
• Ability to read and communicate in English, depending on the position.
• Ability to multitask and prioritize responsibilities in a fast-paced setting.
• Ability to push and transport carts, food trucks, and supplies safely throughout the facility.
• Ability to maintain a clean, organized, and safe work environment.
• Strong attention to detail and commitment to quality service.
• Flexibility to work in various food service, cafeteria, tray line, and kitchen assignments.
• Commitment to upholding I C.A.R.E. standards and departmental policies.

Nice To Haves

• Previous food service, cafeteria, hospitality, restaurant, healthcare, or customer service experience.
• Experience working in a fast-paced environment.
• Knowledge of food safety, sanitation, and HACCP standards.

Responsibilities

• Provide excellent customer service and respond promptly to customer needs and concerns.
• Assist with food preparation, meal assembly, and food service operations.
• Set up, stock, and maintain food service stations for meal periods.
• Assemble patient meal trays accurately and efficiently.
• Serve food and beverages to customers in cafeteria and retail dining areas.
• Deliver and retrieve meal trays as assigned.
• Maintain cleanliness and sanitation of work areas, equipment, and food service stations.
• Clean equipment, floors, and workstations following meal service.
• Operate kitchen equipment and support daily kitchen functions.
• Assist with dishwashing, trash removal, floor care, and other sanitation duties as needed.
• Follow HACCP, food safety, sanitation, and infection prevention standards.
• Monitor inventory and notify supervisors of shortages, equipment issues, or operational concerns.
• Participate in department meetings, training programs, and in-service education sessions.
• Assist with onboarding and cross-training of team members.
• Support departmental goals related to operational excellence, quality, and customer satisfaction.
• Perform special cleaning and sanitation projects as assigned.

Benefits

• Comprehensive benefits
• Career advancement opportunities
• Differentials, premiums, and bonuses as applicable
• Recognition programs designed to celebrate contributions and support professional growth

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED