Food Service Worker / Cashier

OhioHealth•Williamstown, KY

13d

About The Position

The Food Service Worker II prepares hot and cold foods for patients and retail customers, assists with catered events, and performs customer service and cashiering duties. The role includes preparing food according to production sheets and standardized recipes; using cooking and preparation equipment; maintaining a clean, sanitary, orderly work area; and following safe food-handling, regulatory, and operational standards. The worker also handles customer orders and special requests, resolves customer concerns, and supports other positions as assigned. Cashiering duties include completing register opening and closing procedures, balancing cash, preparing deposit slips and deposits, recording transactions, receiving payments and making change, and processing credit-card and cost-center charges. With supervisor approval, the worker may process over-rings, refunds, and payouts. Other duties may include pricing merchandise, stocking and arranging areas, and obtaining necessary stock. This role requires attention to safety, quality, and efficiency as part of a High Reliability Organization.

Requirements

No degree or diploma required.
One to three months of related experience and/or training, or an equivalent combination of experience.
Knowledge of safe and sanitary food-handling techniques.
Ability to prepare hot food items in large volumes.
Ability to use convection ovens, grills, braises, fryers, and similar equipment properly.
Creative food-garnishing techniques.
Ability to count money.
Ability to communicate clearly in English.
Basic math and basic computer skills.
Two years of hot-food-preparation experience.
At least one year of cashiering, food-handling, or related experience.

Responsibilities

Prepare hot and cold foods for patients and retail customers according to production sheets and standardized recipes.
Use cooking and food-preparation equipment appropriately.
Follow safe food-handling practices and maintain cleanliness, sanitation, and order in the work area and on equipment.
Notify supervisors about equipment malfunctions and food-preparation problems.
Perform basic housekeeping and maintain an attractive work area.
Relieve and train in other positions as assigned, and obtain necessary stock.
Complete cashiering opening and closing procedures; balance the register, prepare deposit slips and deposits, maintain accountability for the cash drawer, and record daily transactions.
Receive customer payments, make change, and process credit-card and cost-center charges.
Process over-rings, refunds, and payouts with approval from the supervisor in charge.
Price merchandise from invoices when required, and stock and arrange areas.
Independently take customer orders and prepare special orders.
Interact with customers, encourage repeat business, and address concerns and requests promptly.
Perform other duties as assigned.